Job Title: Patient Programs Coordinator

Job Category: M&P; - AAPS

Job Profile: AAPS Salaried - Educational Programming, Level A

Job Family: Group Staff - Non Union

Department: UBCO | Year One and Two Program Support | Southern Medical Program | Faculty of Medicine

Compensation Range: $5,273.67 - $7,576.83 CAD Monthly

Job End Date: May 16, 2027

Posting End Date: October 25, 2026

Application Deadline: October 25, 2026 at 11:59 PM

Location: Kelowna BC

Term: 6-month

Contract Type: Part-time 0.75 FTE, Salary prorated

Please include a cover letter with your application.

Background

The Southern Medical Program (SMP) is one of four distributed Medical Undergraduate Degree Program (MDUP) sites within The University of British Columbia’s Faculty of Medicine. The expansion is a partnership involving three universities: The University of British Columbia (UBC), The University of Northern British Columbia (UNBC) and The University of Victoria (UVic). The SMP is an innovative collaboration between UBC and the Interior Health Authority (IHA) with a mandate to provide undergraduate medical education training to students throughout the Southern Interior of British Columbia. The SMP delivers its education and training at five primary education sites at UBC Okanagan, Kelowna General Hospital, Vernon Jubilee Hospital, Royal Inland Hospital, and Kootenay Boundary Regional Hospital in addition to regional and community hospitals, community health centres, and family physician offices in 30 different communities.

Job Summary

This position recruits, trains and supports successful delivery of activities involving patient programs participants, including Standardized Patients (SPs), Volunteer Patients (VPs) and Clinical Teaching Assistants (CTAs),



involved in teaching and assessment of medical students for the SMP. This position will require an individual who is comfortable in an atmosphere of ambiguity as systems and processes are regularly revised for quality improvement purposes.

Organizational Status

This position reports to the Years 1 and 2 Program Manager and receives direction from the Provincial MDUP Patient Programs Manager to support the comparable delivery of MDUP patient programs activities across the distributed sites. This position works closely and collaboratively with the patient program colleagues, program staff, clinical faculty, and clinical faculty leadership at the SMP. This position works collaboratively with patient programs staff at the MDUP distributed sites, and MDUP clinical faculty leadership to support effective communication and delivery of provincial MDUP curriculum and assessment involving patient programs participants. This position liaises with representatives of Interior Health (IH), partner institutions and representatives of other external organizations as required.

Work Performed

Volunteer Patients (VP) Program: Maintains an active VP pool and proactively recruits current VPs from diverse backgrounds. Interviews, selects, trains and evaluates individuals for the VP program, including both symptomatic and asymptomatic persons.



Supports colleagues and program staff in the scheduling of VPs involved in curriculum delivery and student remediation as directed by managers and faculty leadership. Books and confirms appointments in accordance with program schedules and requirements of each session.

Standardized Patient (SP) Program: Coordinates requirements, responsibilities, and timelines for the delivery of curricular sessions requiring experiential student learning as portrayed by standardized patients. Collaborates with provincial and local staff and faculty on the development and use of teaching resources and plan for patient program participants. Recruits and trains SPs to simulate medical conditions and/or communication challenges for the teaching and assessment of medical learners. Works with managers and program staff to schedule SP involvement in curriculum delivery and student remediation as directed by SMP managers and faculty leadership. Books and confirms appointments in accordance with schedule blocks and requirements of each session. Works with managers, program staff and faculty leadership on Objective Structured Clinical Examinations (OSCEs): providing back-up support for all aspects of exam activities as required.

Clinical Teaching Associates (CTAs): Supports the recruitment, training and scheduling of Clinical Teaching Associates (CTAs) for sensitive examinations as required.

General Patient Program Support: Identifies opportunities and fosters engagement with community organizations to celebrate diversity, build on strengths found in differences and promote healthy, inclusive education, training and support through the Patient Programs’ activity. Participates in local and provincial meetings with the Patient Prog

📌 Patient Programs Coordinator (Kelowna)
🏢 University of British Columbia
📍 Kelowna