Network and Data Security Technician (I)

Information Technology Services (ITS)

Applicants will be considered in the following order:

1) Qualified permanent ESS/OSSTF Bargaining Unit employees.

2) Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees.

3) Qualified external applicants (includes employees from other Bargaining Units)

Waterloo Region District School Board (WRDSB) serves approximately 65,000 students in 124 schools, as well as alternative and continuing education sites. WRDSB is committed to creating learning environments that support the achievement and well-being of all students through partnering with staff, parents, families, caregivers and communities to promote success in learning and life.

Reporting to the Manager of Information Technology Services (ITS), the successful candidate will be responsible for implementing and supporting networking and data security strategies as they pertain to the WRDSB learning and business objectives.

The successful applicant for this Educational Support Staff position LevelI ($94,312 - $108,654),will be working40 hours per week, 12 months per year, effective as soon as possible . Shift work may be necessary and the successful applicant may be required to drive their own vehicle at times.

Responsibilities

- Support and assist in maintaining firewalls, secure remote access connectivity solutions, and perimeter security infrastructure.
- Configure and support enterprise web filtering and content security systems.
- Deploy enterprise endpoint protection software and execute malware mitigation standards as directed.




- Support administrative staff and ITS personnel with the initial technical investigation and diagnostic log collection for cybersecurity incidents and security events.
- Support critical network infrastructure services, including Domain Name System (DNS) records, IP addressing, and related protocol functions.
- Provide support for web server platforms, content management systems, and associated digital communication tools.
- Support and configure the lifecycle of digital certificates (SSL/TLS) and related encryption standards.
- Work collaboratively with IT staff to support the implementation of enterprise services, including unified communications, collaboration platforms, identity-management utilities, and server deployments.
- Assist in the design and implementation of secure network architectures, including internal segmentation, multi-tier perimeter zones (DMZ), and hybrid-cloud configurations.
- Support and administer tools required for remote desktop support, asset tracking, and software delivery.
- Assist with operational data backup verification, restore testing, and the WRDSB Business Continuity Plan.
- Other duties as assigned by the Information Technology Management team.

Qualifications

- University degree or College diploma (3-4 year program) in Computer Science, Cybersecurity, Information Technology, or a related discipline,



supplemented by ongoing professional development in modern operating systems and network infrastructure.
- PCNSE certification preferred.
- 4 years prior related experience in security and network administration.
- Knowledge and thorough understanding of
- -Enterprise web filtering and content security systems.
- -Critical network naming services (DNS) and infrastructure.
- -Directory services and centralized policy management (e.g., Group Policy)
- -Enterprise routing protocols, hardware, and network segmentation
- -Advanced routing protocols, such as Border Gateway Protocol (BGP)
- -Holistic enterprise network security frameworks and best practices
- Proficiency in the administration and security of diverse operating systems, including Linux, Unix-based systems, and modern Windows Server environments.
- Advanced Problem-Solving: Demonstrate a strong aptitude for complex technical troubleshooting, root-cause analysis, and effective problem resolution in an enterprise workplace.
- Demonstrate well-developed organizational and interpersonal skills, with the ability to communicate technical concepts effectively and professionally to a diverse range of stakeholders, including staff and end-users.
- Demonstrate the ability to manage complex projects and daily operational duties independently with minimal supervision, exhibiting strong initiative and effective time-management skills.
- Must have a valid Ontario driver's license and access to a vehicle.

Applicant Self-Identification Questions

The information collected in Apply to Education is used to monitor WRDSBs progress toward our equity goals including our commitment to diversity in WRDSB recruitment and hiri

📌 Network Data Security Technician (Kitchener)
🏢 Waterloo Region District School Board
📍 Kitchener