Human Resources & Referral Coordination Manag

Full Time Salary Leduc, AB, CA

2 days ago Requisition ID: 1040

Salary Range: $42.87 To $54.70 Annually

Permanent Full-Time 1.0 FTE

Are you interested in primary care transformation and providing innovative care in the community? Do you enjoy working with a dynamic team of primary care providers (family doctors and nurse practitioners), and other healthcare professionals who provide comprehensive, patient-centred care? If so, join our team

The Leduc Beaumont Devon Primary Care Network is a joint venture between participating local primary care providers and Alberta Health Services/Primary Care Alberta. Our mandate is to sustain and enhance the quality, coordination, and integration of healthcare services in Leduc and area and to improve the quality of life for the community of patients and primary care providers.

The Leduc Beaumont Devon Primary Care Network (LBDPCN) is seeking an experienced, people-focused Human Resources (HR) & Referral Coordination (RC) Manager to join our team.

Reporting to the Executive Director (ED), this unique leadership role is broad in scope as it combines traditional HR management with oversight of the RC team, business/finance/budgeting support, facilities management support, ED backup, Occupational Health & Safety (OHS) and social & wellness committee lead activities, and overall strategic planning.

This role is ideal for an HR qualified who thrives on variety and brings flexibility, strategic thinking, creativity, innovation, sound judgment, relationship-building, and operational excellence to HR, organizational development, and program leadership. As a key ambassador of LBDPCN’s values,



you will help foster a workplace where employees can excel and flourish while delivering exceptional service to patients, primary care providers, and the community.

Duties and Responsibilities:

Human Resources (60%)

- Provide strategic and operational HR leadership and advice to the ED, leadership team, and employees, ensuring HR strategies, policies, programs, and practices align with organizational priorities, legislation, and best practices.
- Direct reports: one accounting assistant, one payroll administrator.
- Lead recruitment, talent management, onboarding, workforce planning, organizational development, succession planning, employee engagement, wellness, and retention initiatives to attract, develop, and retain high-performing employees and strengthen LBDPCN as an employer of choice.
- Lead compensation and benefits administration, including salary reviews, market analysis, salary structures, benefits enrolment and changes, claims resolution, and related reporting, in collaboration with the ED/Finance and benefits providers.
- Lead performance management and employee relations, providing confidential coaching and guidance on performance, workplace concerns, conflict resolution, attendance, accommodations, and other employee matters.
- Develop and maintain HR policies, procedures, processes, and documentation, and proactively identify and address people and organizational risks.




- Assess workplace environments and lead health, safety, wellness, and disability management initiatives, including identifying and mitigating physical, chemical, and ergonomic hazards.
- Support business management, financial oversight, reporting and budgeting activities.
- Foster a culture of integrity, collaboration, accountability, continuous learning, professional growth, employee well-being, and excellence, and support effective organizational change and communication.
- Provide backup to the ED as needed.
- Lead the Referral Coordinators (RCs) and Team Lead, including authorizing time sheets, performance evaluation and management, team building, team norms, and goal setting.
- Direct reports: five referral coordinators, including one team lead.
- Monitor program outcomes, identify operational risks and challenges, and provide recommendations to the ED.
- Ensure the program aligns with LBDPCN’s strategic priorities, mission, vision, and commitment to quality and coordinated primary health care.
- Lead and support change management, innovation, and sustainability initiatives to enhance program effectiveness, team performance, and service delivery.
- Serve as the primary contact for the RC team, addressing day-to-day inquiries and representing the team externally.
- Address human resource issuesthat ariseamong RCs, primary care provideroffices, and specialistoffices.
- Collaborate with PCN primary care providers, primary care teams, specialists, community partners, and health system stakeholders to strengthen referral pathways and coordination of care.
- With the RC Lead, participate in regional working groups and/or initiatives rela

📌 Human Resources (Leduc)
🏢 Leduc Beaumont Family Physicians Group NPC
📍 Leduc