- Job Type & Duration: Full-time, Permanent Vacancy
- Salary Range: $165,310.00 - $222,843.00
- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 25-Sep-2026 to 11-Oct-2026

The City of Toronto is the fourth largest city in North America and one of Canada’s largest and most complex municipal organizations. Technology plays a critical role in enabling the programs and services delivered across the City, its divisions, agencies, boards and corporations.

The Technology Services Division is advancing a significant transformation focused on modernizing technology, strengthening digital foundations and enabling faster, more seamless delivery of services.

As the newly created Director, Development & Operations , you will make a significant impact by bringing greater agility, automation and reliability to how technology solutions move from development into production. The work you lead will have a meaningful impact on how quickly and reliably digital services can be delivered to more than 2.9 million Toronto residents.

Reporting to the Deputy Chief Technology Officer, Digital Business & Enterprise Applications, you will bring together the backbone of software delivery across the City and establish a modern enterprise DevOps capability, focusing on:

- DevOps and platform engineering , establishing modern, scalable practices that support faster and more consistent delivery.
- CI/CD and software delivery automation , creating a more integrated and efficient path from development to production.
- Quality engineering and testing , advancing automation and reducing reliance on manual testing.
- Release management ,



strengthening how changes move through development, testing and production environments.
- Operational reliability , ensuring digital services are stable, resilient and production-ready.

Your leadership will play a critical part in improving the City's ability to move software changes from development to production safely, efficiently and reliably, reducing delivery timelines from while strengthening governance, quality and operational outcomes.

In this role, you will provide leadership across the following areas:

Enterprise DevOps & Software Delivery Transformation

- Establish and lead a contemporary enterprise DevOps capability that brings together the people, platforms, processes and practices required to move technology solutions from development to production more rapidly, reliably and consistently.
- Lead the evolution of enterprise CI/CD, developer platforms and infrastructure automation, reducing manual effort and creating a more seamless and scalable software delivery lifecycle.
- Advance modern engineering practices and emerging technologies, including increasingly automated and AI-enabled testing capabilities, to improve delivery speed, developer productivity and overall quality.

Release Management, Quality & Operational Reliability





- Provide strategic leadership across release management, quality engineering and operational reliability, strengthening how technology changes move through development, testing and production environments.
- Establish consistent practices that support effective coordination of concurrent technology changes, operational readiness and reliable production releases across a complex enterprise environment.
- Strengthen automated quality engineering and testing practices to improve service availability, performance and resilience while reducing delivery risk.

Technology Governance, Performance & Continuous Improvement

- Establish automated governance and policy-driven controls that embed security, compliance and consistency into technology delivery practices and environments.
- Define and monitor meaningful measures of delivery performance, including speed, reliability, service performance and operational effectiveness, using insights to continuously improve the way technology is delivered.
- Identify opportunities to simplify and standardize platforms, processes and practices while improving cost efficiency across cloud, infrastructure, licensing and platform investments.
- Lead and develop a diverse multidisciplinary workforce, including leaders and senior technical professionals, while bringing teams and capabilities together around a shared software delivery model and culture of accountability, innovation and continuous learning.
- Build strong partnerships across architecture, security, infrastructure, development and business teams to align technology delivery with enterprise priorities and resolve complex issues in

📌 Director, Development (Toronto)
🏢 City of Toronto
📍 Toronto