The Senior Benefits Manager is responsible for the administration and day-to-day management of all non-compensation employee benefit programs. Reporting to the Vice President of Human Resources and managing one Benefits Coordinator, the role owns benefits operations, vendor and broker relationships, employee education and open enrollment, and benefits-related compliance and audit activities. This is an execution- and administration-focused position: the Senior Benefits Manager implements and manages established benefit plans rather than designing plans or setting benefits strategy, which remain the responsibility of HR leadership.

When you say YES to something bigger:

- Choose your day one benefits which include a no cost health insurance option
- TireHub funded Health Savings Account
- Additional benefit options including TireHub paid short/long term disability and life insurance benefits
- Paid vacation and holidays
- Parental leave programs
- Build your financial future with 401k including TireHub match
- Access to tire discounts, perks, and so much more
- Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more.

The individual must exhibit the following core TireHub Commitments:

- Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships.
- Adventurous - WhatTireHubis set up to do isintentionallyoutrageous. So,



we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique.
- Relentless - We tackle our work with energy. We deliver on our commitments withenthusiasm. And we don't give up until we get to the end.
- Speedy - Speed is the currency in the tire industry. When we commit toa job, we get the job done – and we do it fast.

Role Specifics:

Benefits Administration & Operations

- Administer all non-compensation employee benefit programs — including medical, dental, vision, life, disability, retirement/401(k), leave, wellness, and voluntary benefits — ensuring accurate enrollment, eligibility, deductions, and record-keeping.
- Serve as the primary escalation point for complex employee benefits inquiries, claims issues, and coverage or eligibility questions.
- Partner with payroll and HRIS to ensure benefits data, deductions, and carrier feeds are accurate and reconciled.
- Manage relationships with benefits carriers, brokers, and third-party administrators, monitoring service levels and performance against contractual and service-level standards.
- Coordinate vendor renewals and implementations, resolve escalated service issues, and validate invoices and administrative fees for accuracy.

Benefits Training & Informational Sessions





- Develop and deliver benefits training and informational sessions for employees and managers on plan options, eligibility, enrollment procedures, and how to use their advantages.
- Create and maintain clear benefits communications, guides, and reference materials.
- Plan and lead annual open enrollment, including timelines, system configuration and testing, communications, and employee support.
- Coordinate cross-functionally with HR, payroll, and vendors to ensure enrollment elections are accurately captured and processed.

Compliance & Audit

- Ensure benefit programs comply with applicable federal and state regulations, including ERISA, ACA, HIPAA, COBRA, FMLA, and IRS/DOL requirements.
- Manage required benefits filings and reporting (e.g., Form 5500, ACA reporting, non-discrimination testing) and maintain accurate documentation and plan records.
- Coordinate and support internal and external benefits audits and remediate findings.
- Supervise, coach, and develop one Benefits Coordinator, setting priorities, reviewing work, and supporting skilled growth.
- Ensure benefits tasks are completed accurately and on time, providing guidance on escalations and process improvements.
- Leadership and People Development - Coaches and develops direct reports; creates an environment of trust, accountability, and continuous improvement.
- Judgment and Decision-Making - Exercises sound judgment when resolving complex or ambiguous benefits, eligibility, and vendor issues.
- Influence and Communication - Communicates advantages information clearly to employees, managers, and leaders, translating complex plan details into plain langu

📌 Sr. Benefits Manager (British Columbia)
🏢 TireHub Career
📍 British Columbia