We are currently looking for someone to join our HR team in the role of Human Resources Business Partner.
The Human Resources Business Partner (HRBP) for Shared Services is responsible for providing strategic and operational human resources support to Shared Services.
Reporting to the Regional Human Resource Manager, the HR Business Partner works with leaders at all levels of an assigned client group to guide and support people management strategies and efforts. The HR Business Partner enables organizational success by ensuring alignment between business objectives and HR programs, policies and support.
The ideal candidate will have solid HR generalist experience, sound judgment, and strong interpersonal skills, along with comprehensive knowledge and experience in employment legislation.
This is a Full-Time position based out of our Waterloo Corporate office.
The salary range is $80,000.00 to $90,000.00 , and placement within the range will be determined in accordance with company policies and procedures, as well as the candidate's knowledge, skills, qualifications, and relevant experience.
Comprehensive health and dental benefits
Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
Employee Relations & HR Business Partnership
Provide advice, coaching, and support to managers and employees on employee relations matters.
Conduct workplace investigations related to policy violations, complaints, conflicts, harassment, and performance concerns.
Facilitate conflict resolution and support positive workplace relationships.
Advise leaders on progressive discipline, performance management, and corrective action processes.




Identifies and mitigates employee relations risks while ensuring compliance with employment legislation and organizational policies.
Support organizational change initiatives, restructuring, and workforce transitions.
Serve as the primary HR contact for shared service departments.
Provide strategic HR consultation to leaders on workforce planning, employee development, succession planning, and organizational effectiveness.
Analyze workforce data and HR metrics to support decision-making.
Participate in company initiatives and projects that enhance organizational performance and employee experience.
Recruitment, Onboarding and Employee Integration
Lead end-to-end recruitment activities for shared services positions.
Partner with hiring managers to determine staffing requirements and recruitment strategies.
Provide transparent direction to the Talent Acquisition team to ensure vacancies are posted and candidate sourcing strategies are executed.
Develop and post job advertisements and source candidates through various recruitment channels.
Manage employment offers, background checks, and pre-employment requirements.
Monitor recruitment metrics and recommend improvements to hiring processes.
In partnership with the hiring manager, coordinate onboarding for new shared service employees.
Facilitate HR orientation sessions and ensure completion of onboarding requirements.
Partner with leaders to develop effective integration plans to support positive new hire experiences.




Disability and Attendance Management

Manage non-occupational disability, medical leave, accommodation, and return-to-work plans for shared service employees in partnership with leaders, benefits, and external stakeholders.
Ensure compliance with legislative requirements and organizational policies related to disability, attendance, and accommodation practices.
Monitor employee absences, disability claims, attendance trends, and return-to-work progress, identifying opportunities for proactive intervention.
Advise and support leaders in addressing attendance concerns, managing absences, implementing attendance improvement plans, and facilitating successful employee reintegration.
Maintain accurate documentation, records, and reporting related to disability and attendance management activities.
HR Policy & Job Description Management
In partnership with the HR leadership team, develops, reviews, implements HR Policies, procedures and guidelines.
Responsible for maintaining HR policies, procedures, and guidelines.
Ensure HR policies comply with applicable employment standards, human rights, privacy, and workplace legislation.
Interpret and communicate HR policies to management and employees.
Recommend policy enhancements based on legislative changes, business needs, and best practices.
Lead policy education and awareness initiatives.
Analyze compensation data and conduct market research to establish a competitive and legally compliant compensation program.
University or College degree/diploma in Human Resources Management or related field required
~ Experience in large, multi-site unionized environments an asset
~ Experience in the

📌 Human Resources Business Partner (Waterloo)
🏢 CarePartners
📍 Waterloo