Job Title: Change and Learning Specialist

Vacancies: This posting is for (1) new role.

Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Montreal, QC (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model: Hybrid Work Model

Salary Band: 4 ($62,000- $72,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer - and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

Reporting to the change management manager, this position will focus on change management processes and deliverables, including the development and delivery of training, with the goal of significantly increasing the likelihood of delivering intended advantages from organizational changes. The successful candidate will play a key role in ensuring that organizational changes, particularly digital transformation initiatives, are understood, supported, and successfully adopted.

They will develop and support the roll-out and administration of change and training strategies, plans, tools and processes, with the goal of building awareness and desire, improving knowledge and ability, and reinforcing changes. Working closely with project managers and stakeholders across the organization, they will guide teams through change with empathy and a human-centered approach.

What You'll Be Doing





- Design, develop and implement learning programs
- Collaborate with stakeholders and conduct in-depth needs assessments to clarify learning objectives and outcomes.
- Design, develop and deliver learning programs that help employees adopt and adapt to changes in the organization.
- Design training materials such as slide decks, facilitator guides, e-learning modules, and quick-reference guides.
- Work with subject-matter experts to validate content and ensure accuracy.
- Develop assessment tools to evaluate the effectiveness of learning programs and continuously improve them.
- Support the integration of new skills into day-to-day work through reinforcement activities and post-training resources.
- Change management planning and delivery
- Lead and coordinate change-management activities for small-to-medium-sized projects, working closely with project managers throughout planning and delivery.
- Facilitate collaborative workshops such as vision setting, impact analysis, current/future state mapping, and stakeholder assessments.
- Develop and roll out key change deliverables (e.g., communication plans, training materials, impact assessments, stakeholder analyses).
- Define success metrics and measurable outcomes for the people side of change, tracking adoption and communicating status updates.




- Develop communications that are audience-specific, easy to understand, and aligned with project objectives.
- Stakeholder engagement and collaboration
- Build strong, trust-based relationships with project teams, leaders, and stakeholders across the organization to support effective and sustainable change adoption
- Guide individuals and teams through change with empathy and a human-centered approach, ensuring impacts are understood and support is tailored to stakeholder needs.
- Pull from multiple change methodologies to select the most effective approach for each initiative.
- Apply strong interpersonal and transferable skills to foster alignment, encourage collaboration, and create a supportive environment during periods of transformation.
- Other duties as assigned
- Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.

Qualifications

- University degree in Education, Communications, Psychology, Business, Organization Development or a related field.
- Working knowledge of principles and practices of adult learning theories, and training within a workplace environment.
- 3+ years' experience advising on and helping to execute change strategies on both projects
- and strategic initiatives.
- 3+ years' experience in successful development and delivery of adult learning programs and employee training.
- Knowledge and practical application of change management frameworks, practices, and tools,with the ability to tailor approaches to different initiatives

📌 Change and Learning Specialist (Montreal)
🏢 Canadian Cancer Society
📍 Montreal