Boost your career with Manulife John Hancock as a Knowledge Analyst Winter Co-op. Engage with knowledge management and AI technologies, gaining valuable insights while working on content strategy and usability.
The Knowledge & Education team at Manulife is seeking detail-oriented students for their Knowledge Analyst Co-op position. You will collaborate with HR stakeholders and content owners, ensuring the maintenance and improvement of HR knowledge articles. Your role includes researching information, conducting content reviews, and supporting reporting activities that enhance employee experiences.
Key Responsibilities:
- Maintain and update HR knowledge articles and guides
- Partner with HR stakeholders for content governance
- Support content cleanup and quality assurance efforts
- Improve usability and employee self-service experiences
- Conduct research to support process documentation
Requirements:
- Pursuing an undergraduate degree in relevant fields
- Robust communication and analytical skills
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Organized with attention to detail
- Ability to work collaboratively in a team
Elevate your skills in knowledge management and HR content strategy with this dynamic co-op role at Manulife.