Drive healthcare transformation as an AI Digital Agent Developer at McKesson. Design and build cutting-edge conversational AI solutions that elevate customer experiences across various channels.

This role requires 2+ years of experience creating AI agents or conversational solutions. You will focus on optimizing customer interactions using the Sierra Agent OS while collaborating with engineers and stakeholders. Hands-on experience with prompt engineering, NLU, and API integrations is essential for your success.

Key Responsibilities:

- Design AI agents within Sierra Agent OS
- Build reusable models for diverse use cases
- Analyze conversation performance metrics
- Optimize workflows and handoff experiences
- Collaborate on AI orchestration strategies

Requirements:

- 2+ years in AI agent development
- Bachelor's degree in relevant field
- Experience with conversational design and intent modeling
- Knowledge of APIs and JSON
- Solid problem-solving and collaboration skills

Shape the future of healthcare delivery with your expertise in conversational AI at McKesson.

📌 AI Digital Agent Developer at McKesson (Mississauga)
🏢 McKesson
📍 Mississauga