SickKids Foundation, with over 50 years of philanthropic impact is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.

We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering a superior donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and disrupting the market through data and technology.

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in our policies, practices, and behaviours. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work workplace. For details on our Equity, Diversity & Inclusion commitment, please click here.

We're committed to attracting and retaining passionate individuals to help create a healthier future. That's why SickKids Foundation is looking for a new Business Improvement Analyst.

Description of the Position

The Business Improvement Analyst will provide analytical, discovery and project support for strategic, innovation and continuous improvement priorities across SickKids Foundation.

Reporting to the Associate Director, Innovation & Process Improvement, the Analyst will gather and analyze information,



support process and service discovery, conduct targeted research, support strategy performance monitoring, develop project and governance materials, and provide disciplined coordination that helps cross-functional initiatives move forward effectively.

Working across priorities within the Innovation & Process Improvement portfolio, this role will own defined pieces of work while collaborating with senior professional leads who provide the higher-order strategy, innovation and continuous improvement expertise. The Analyst will bring curiosity, sound judgment, strong synthesis and reliable follow-through to help turn evidence into useful analysis and plans into execution.

Key Responsibilities

You will:

- Conduct discovery activities, including interviews and stakeholder or user input gathering, and document current-state processes, services, workflows and requirements.
- Organize and analyze qualitative and quantitative information, identify initial themes, patterns, inconsistencies and gaps, and surface evidence-based observations, hypotheses and questions for further interpretation.
- Support journey, service and process mapping and prepare concise synthesis, briefing and presentation materials that make findings useful for decisions and action.
- Conduct environmental scans,



benchmarking and targeted research; organize inputs and support consultation analysis for strategic and annual planning activities.
- Gather strategic initiative, milestone and KPI updates from accountable teams; maintain performance data, trackers and dashboards; check information for completeness and consistency; and flag trends, gaps or emerging issues for review.
- Prepare tables, charts and first drafts of progress reports and briefing materials, coordinate recurring strategy-reporting timelines, and maintain actions and decisions arising from reviews.
- Gather process data such as volumes, cycle times, errors, rework and handoffs; document current-state processes; and develop process maps and baseline analyses.
- Support root-cause analysis, measurement, pilots and testing; identify potential pain points and patterns requiring further analysis or validation; and maintain improvement data, project documentation, test results and lessons learned.
- Own defined analytical, project or governance deliverables for designated enterprise and cross-functional priorities.
- Develop and maintain workplans, schedules, action and decision logs, meeting and workshop materials, project documentation, presentations and status reports.
- Coordinate agreed project and governance routines, monitor progress, follow up on commitments and flag risks, dependencies, slippage or unresolved actions to the appropriate lead.
- Apply an inclusive, user-centered lens by considering whose perspectives need to be understood and recognizing that people may experience the same process, service or organizational issue differently.
- Manage multiple assigned deliverables, communicate progress and capacity risks early, and contribute to a collaborative portfolio-wide approach to pr

📌 Analyst, Business Improvement (Toronto)
🏢 SickKids Foundation
📍 Toronto