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Primary Category Page: Staff and Management

Division: College of Engineering

Requisition ID: 2998

Department: CoE-Office of the Dean
This position is represented by the agreement between the Skilled Staff Association and the University of Guelph

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

Professional and Managerial Group

Analyst II

College of Engineering

Under the direction of the Information Technology Manager, the Analyst II provides IT support, maintenance, and project delivery for the College of Engineering (COE) community. Analyst II brings strong knowledge in one or more areas of IT, such as systems administration, networking, enterprise applications, databases, web services, or operating systems and hardware. As part of the COE IT team, the Analyst II provides second-level technical support and guidance to faculty, staff, students, and senior administrators, including Chairs, Deans, and Directors. In doing so, they follow University and College guidelines to decide on a solution or determine when to elevate.

The Analyst II also helps design, develop, and maintain software systems that support teaching, research,



administration, and accreditation. They support COE undergraduate and graduate courses that use programming, including technical support, changes to custom software or scripts, and web development and hosting support.

The Analyst II provides backup coverage for the software development function and for other members of the COE IT team during absences or periods of high demand. The role includes off‑hours maintenance windows an Audio‑Visual support for events.

Requirements of this position include Undergraduate degree in Computer Science or a related field and two years of related, current experience, or an equivalent combination of education and experience. Additional requirements include: strong oral and written communication skills, demonstrated collaborative and interpersonal skills, strong logical thinking and analytical abilities, and proven success developing and supporting software applications. Specific requirements include:

- Experience administering Windows and Linux systems in a multi‑user environment, including patching, monitoring, and troubleshooting
- Experience with directory and identity services (e.g., Active Directory, Microsoft Entra ID, LDAP), including

📌 Analyst II CoE (Guelph)
🏢 University of Guelph
📍 Guelph