Our client is seeking a Project Manager - Customer Success to lead the post-sale customer journey from project handoff through delivery, commissioning, and final acceptance. This role serves as the primary point of contact for customers while keeping project timelines, commercial commitments, and key milestones on track. The ideal candidate will bring strong project management experience, a customer-focused approach, and the ability to coordinate complex projects within a technical or manufacturing environment.
Your Success Will Be Defined By Your Ability To
Lead project handoffs and confirm scope, deliverables, timelines, commercial terms, and customer expectations
Serve as the primary customer contact throughout project execution, providing transparent and proactive communication
Manage integrated project schedules, milestones, dependencies, and critical-path activities
Coordinate engineering approvals, manufacturing milestones, testing,



shipping, commissioning, and final acceptance
Identify schedule, cost, and delivery risks early and coordinate practical solutions with internal teams
Track billing milestones, project costs, change orders, and overall financial performance
Manage customer-driven scope changes and ensure appropriate documentation and approvals are in place
Coordinate with Engineering, Manufacturing, Finance, Sales, and Operations to keep projects moving forward
Support freight, customs, permitting, site readiness, and other delivery requirements as needed
Capture customer feedback and lessons learned to strengthen future project delivery and client relationships
Your strengths include:
5+ years of customer-facing project management,

📌 Project manager (Edmonton)
🏢 RECRUITMENT PARTNERS
📍 Edmonton