Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

NOTE: This role can be based out of any of our Regional Offices

Manager, HR Compliance — Central Investigations

Position Overview

Reporting to the Director, HR Compliance, the Manager, HR Compliance – Central Investigations is responsible for independently managing complex and sensitive workplace investigations and supporting the consistent and effective delivery of Loblaw’s Integrity Action Line (IAL) investigation program.

As part of a dynamic team of experienced HR Compliance professionals, this role will assess, investigate and resolve workplace concerns thoroughly, objectively and efficiently. The Manager will exercise sound judgment, independently manage assigned casework, appropriately identify and elevate significant risk, and provide explicit, practical recommendations based on investigation findings.

The successful candidate will be an experienced and collaborative HR professional who demonstrates sound judgment, accountability,



curiosity and humility; builds trusted relationships; and is comfortable independently managing complex and sensitive matters in a fast-paced and evolving environment.

The successful candidate may be based at any of our Regional Offices.

What You’ll Do

- Independently lead complex and sensitive workplace investigations, including Integrity Action Line matters, ensuring concerns are assessed, investigated, documented and resolved in a timely, fair, objective and consistent manner.

- Conduct complainant, witness and respondent interviews; review and assess documentary, system and other relevant evidence; make findings based on the available evidence; and produce clear and comprehensive investigation documentation.

- Exercise sound and independent judgment throughout the investigation process, appropriately assessing the nature and severity of matters and recognizing when consultation or escalation is required.

- Develop clear, practical and well-reasoned recommendations based on investigation findings, considering applicable policies, employment requirements, colleague experience and organizational risk.

- Independently manage assigned casework from intake through closure, balancing quality, thoroughness and timely resolution.

- Manage multiple complex and sensitive investigations simultaneously, effectively prioritizing work and responding to urgent matters where timelines may be compressed.





- Partner with HR, Legal, Compliance & Ethics, Labour Relations and other appropriate stakeholders to assess and resolve complex workplace matters.

- Build trusted relationships with HR and business partners, providing credible advice, communicating difficult messages respectfully and constructively challenging perspectives when required.
- Maintain objectivity and composure when dealing with sensitive, emotionally charged or high-profile matters, ensuring investigations remain fair, unbiased and evidence based.

- Identify significant or recurring observations arising through individual casework and appropriately bring these forward to the Director, HR Compliance to support broader review and analysis.

- Contribute to consistent investigation practices across the Central Investigations team through peer discussion, case calibration, knowledge sharing and application of established investigation standards.

- Share knowledge and expertise across the HR Compliance team, supporting colleagues while respecting individual case ownership and accountability.

- Lead or contribute to ad hoc HR Compliance projects, reviews and special initiatives as assigned by the Director, HR Compliance, bringing investigation expertise, sound judgment and practical execution to emerging business and compliance priorities.

- Partner with HR and cross-functional stakeholders on time-sensitive projects or emerging issues that require investigation, review or HR Compliance support, adapting quickly to changing priorities and delivering high-quality outcomes.

- Support HR compliance activities, including pa

📌 Manager, HR Compliance (Brampton)
🏢 Loblaw
📍 Brampton