Qui Sommes-nous Chez FCM La Fédération canadienne des municipalités (FCM) est la voix nationale des gouvernements municipaux et représente leurs intérêts auprès du gouvernement fédéral.
À Propos De Ce Rôle This posting is for an existing position
This posting is a temporary contract for maternity leave coverage.
Reporting to the Director, Client and Funding Services (CFS), the Senior Manager, CFS is responsible for functional and strategic leadership, planning activities and management of all aspects of the Program to which they are assigned in direct funding offers of the Green Municipal Fund (GMF). The goal is to ensure strategic development, systems oversight, communication of cascading organizational messages, due diligence in process and controls, alignment with corporate strategic priorities, and right-sizing within operations to funding offers, in addition to providing strategic prioritization on mission critical change initiatives that ultimate impact the client funding journey. The Senior Manager also ensures that there is capturing and reporting on critical client feedback, looking for trends and patterns that may inform continuous improvement, reduce process inefficiencies, and enhance client value delivery. The Senior Manager, CFS leads their unit’s work to ensure that the funding products and associated processes are aligned to client needs. The Senior Manager also plays an active role in understanding how to lever additional investments into municipal sustainability projects beyond those being directly supported by GMF funding to enable broad replication and mobilization of environmental solutions in the municipal sector. The Senior Manager, CFS,



serves as a leader in internal and external brokering of agreements to ensure that GMF supports and ensures the success of the most transformative opportunities. Ce que vous ferez Responsible for the overall leadership of the funding and outreach staff within their respective unit, which includes but is not limited to formulating and implementing goals and objectives that align with the Program’s goals and objectives, the direct management of staff, recruitment, employee development, coaching, performance improvement planning, terminations, annual performance evaluations, supporting budget development inspiring a shared vision within the unit, fostering an equitable environment, continuous process improvement and encouraging clear communication of messaging to the unit.
Provides leadership in the development and management of cutting-edge funding programs that meet allcompliance requirements of GMF’s relevant funding agreements, delivers on business objectives, andprovides optimal value to GMF’s clients and stakeholders;
Oversees the teams strategy and Annual Plan development with the relevant Programs Directors andworks with the team to meet overall funding approval target, withdrawal rates, disbursement metrics as wellas other key metrics.
Works with the Director, CFS, in facilitating key business and legal decisions in agreement templates andnegotiations.
Oversees quarterly and annual reporting as it relates to funding initiatives.



Carefully monitors the fundingperformance and ensures that annual and long‑term funding targets are met in a way that derivesmaximum results for the program.
Ensures clear objectives, cascaded from the wider GMF Objectives and Key Results, that best supportachievement of strategic objectives and builds and fosters a performance culture that consistently achieves these objectives.
Identifies bottlenecks and redundant steps in client service delivery and proposes improvements alignedwith Lean thinking.
Participates in rapid feedback loops (e.g., after‑action reviews or process huddles) to integrate lessons learned into practice.
Oversees funding delivery processes and communication strategies to under served communities in amanner consistent with principles of Reconciliation, Anti‑racism, equity, and inclusion.
Works with CFS Director, Programs, and Marketing and Communications to ensure effective participationin outreach events and activities, according to the Program’s goals and objectives, as specified in the GMFStrategic Plan.
Monitors and responds to pipeline (under or oversubscriptions, regional balances, in the deployment ofoutreach resources, as appropriate, to address any gaps or needs.
Knowledge And Experience University degree in Business Administration, Finance, Engineering or Environmental Sciences, or related field. MBA or Masters’ degree is considered an asset;
Minimum of 10 years of progressive experience in funding programs or project management with demonstrated knowledge and experience in project funding, including a minimum of 4 years of experience leading professional teams of staff;
Strong knowledge and experience in the financial and legal aspects of contract negotiation;
Process improvement: Experience applying Lean or Six Sigma principles to streamli

📌 Gestionnaire principal(e), services à la clientèle et financement (Quebec City)
🏢 Federation of Canadian Municipalities
📍 Quebec City