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Job Information
Job Title: CI Program Specialist
Job Requisition ID: 88282
Ministry: Children and Family Services
Location: Edmonton, AB
Full or Part-Time: Full-time
Hours of Work: 36.25hours per week
Permanent/Temporary: Temporary (1 year)
Scope: Open
Closing Date: October 22, 2026
Classification: Program Services 4

Salary: $3,148.20 to $4,126.82 Bi-weekly ($82,168 - $107,710/year)
The Ministry of Children and Family Services funds programs and services to support vulnerable children, youth, families, and individuals to live safely and succeed in Alberta. This includes providing services and resources to protect children and youth from abuse and neglect and effectively address harm that has placed them in need of intervention. Mentoring and support services are available to youth transitioning into healthy, productive adults.
The ministry also invests in community-based groups that support prevention and early intervention services such as Family Resource Networks, youth emergency shelters as well as programs that raise awareness and help respond to family violence, sexual violence, and abuse.
To find out more about our work visit: Children and Family Services.

Be the connection between technology and meaningful change in Child Intervention services across Alberta. As a Child Intervention (CI) Program Specialist, you will help shape and improve the critical systems that front-line professionals rely on to support vulnerable children, youth, and families. By transforming operational challenges into innovative technology solutions, you will enhance system effectiveness, empower users,



and contribute to better service delivery and outcomes across the province.

Reporting to the Manager, CI Program Support, this role provides technical and operational support for Child Intervention applications, collaborating with stakeholders to improve system functionality, resolve issues, test enhancements, and support effective system use across the province.

Key responsibilities include:

- Support system design and enhancements: Collaborate with program, policy, and IT teams to identify system gaps, translate business requirements into technical solutions, and assess impacts on existing applications, reporting, and service delivery.
- Lead user acceptance testing (UAT): Develop and execute test scripts, coordinate business testing, identify system defects, and provide recommendations to ensure enhancements meet operational needs before implementation.
- Support system implementation and change management: Coordinate implementation activities, document system changes, update user resources, and provide training and technical support to ensure successful adoption across diverse user groups.
- Drive continuous improvement and innovation: Analyze system usage, identify opportunities for improvement, explore current technologies, and recommend solutions that enhance functionality, efficiency, and user experience.




- Support digital transformation and information management: Contribute to digital records and paperless initiatives, support integration of new technologies with existing systems, and develop documentation to advance Ministry information management priorities.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

- Systems Thinking: Considers the broader and long-term impacts of system changes on Child Intervention programs, users, and interconnected applications. Anticipates risks, incorporates stakeholder perspectives, and ensures solutions align with Ministry priorities and organizational goals.
- Creative Problem Solving: Analyzes complex system issues to identify root causes and develop practical, innovative solutions. Collaborates with technical and program teams, explores alternative approaches, and leverages available resources to improve system functionality and user experience.
- Agility: Adapts effectively to changing priorities, evolving technology, and emerging operational needs. Remains composed under pressure, proactively adjusts approaches, and seeks opportunities to improve processes while working within established guidelines.
- Develop Networks: Builds and maintains productive relationships with program areas, IT partners, and stakeholders across the Ministry. Actively seeks diverse perspectives and input to support system improvements, change initiatives, and effective technology solutions.
- Buil

📌 CI Program Specialist (Edmonton)
🏢 Government of Alberta
📍 Edmonton