Job Category : Community

Requisition Number : CASEM

- Posted : September 18, 2026
- Full-Time

Locations

Showing 1 location

Description

Ready to step into work where people need your compassion, courage and care? This is an opportunity to build relationships, connect people to resources, create community, and help individuals take their next steps toward stability, independence, and hope.

Job Summary:
This position involves ministering to the hungry, hurting and homeless men and women living in the neighborhood of the Hastings Facility. ‘Ministering’ entails forming relationships, loving, praying, declaring the good news of Jesus Christ and making disciples as well as assisting the community members with material needs, access to services, and advocating for social justice. The Case Manager’s primary task involves working with clients to set goals help them move forward by providing care and support through the continuum of care. This may include making referrals for housing, clothing, shelter, recovery and a wide variety of other sundry duties as dictated by the needs of the individuals we serve. The work will be based out of the Hastings Facility; from time to time the Case Manager may assist UGM at other locations.

This is a temporary , full-time (37.5 hours) position . The starting range for this position is $28.96 to $31.64.

Who We Are

Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program,



as well as the potential for educational assistance and flexible work arrangements. In addition, our extensive benefits plan is fully employer-paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humour, then you will be a great fit at UGM.

Main Duties and Responsibilities:

- Model Christ in word and deed.
- 45% - Case Management
- Provide support, care, direct consultation to community members that reside at UGM’s permanent housing and program housing as well as making appropriate referrals to external services. Build solid relationships with community members.
- Assist tenants in establishing goals, monitoring progress, and preparing a case plan for their next steps (tenancy, employment, health services, life skills, education or other case specific needs) and refer them to the appropriate community resources for achieving these goals. Support other staff in determination of program eligibility.




- Document all relevant case notes and maintain accurate case files and records for future reference. Advocate for community members, providing needs assessments, coaching, skills training and crisis management.
- Create partnerships and utilize community resources.
- Coordinate access to supports and services such as physical and mental health, ID, government and other community services by making appropriate referrals and assistance with forms and applications.
- Assessing individuals’ independence and daily living needs
- 25% - Program Coordination
- Coordinate and support programming for tenants at MMP and Hastings House. Assist in building social cohesion and engagement between tenants in the buildings through effective and coherent programming.
- Coordinate volunteers in running programming to engage in community building.
- Skills building workshops: Cleaning, budgeting, cooking, scams, etc.
- Collaborate with Tenant Relations Manager on tenant interviews and offers of tenancy decisions.
- Supporting tenants, liaising with landlord in issues and addressing them for best outcome.
- Provide practical support for tenants in addressing issues with
- Conflict resolution skills as well as tenant conflict resolution skills.
- Assist tenants to avoid eviction, resolve issues related to tenancy.
- Supporting tenants as they work towards collective care and action in the community.
- 5 % - Participate in staff meetings, training and development opportunities.
- 5% - Perform other duties as required by your supervisor. Lead Bible studies and devotions as required.
- Adhere to all UGM published policies, practices and procedures, including Occupational Health a

📌 Case Manager, Vancouver
🏢 Union Gospel Mission
📍 Vancouver