Probation and Parole Administrative Support Clerk

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

- a career that can grow across ministries and job functions
- versatile learning and developmental opportunities, including education and mentorship programs
- many employee networks offering support for and education about underrepresented groups
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

- a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
- group health, dental, life and disability benefits
- a range of vacation and leave options
- an Employee and Family Assistance Program, which provides confidential counseling services

Employment Type

Part Time

Job Occupation Type

Administrative Assistant

Total Positions

1

Wage

$26.92-$31.31

Hours/Week

0

Days of Work

n/a

Closing Date / Apply By

10/28/2026

Start Date

n/a

Duties

In this role you will:

- provide reception duties and maintain standards for customer service
- prepare, distribute and request a variety of documents such as court reports, pre-parole reports, community information, and court documentation
- compose and type routine correspondence ensuring accuracy and proper distribution
- receive and direct telephone calls and communicate with clients with diverse needs
- receive and distribute mail
- maintain files and retention schedules
- perform sentencing calculations
- enter, update and correct information in the Offender Tracking Information System (OTIS)

Qualifications

Administrative Skills

- Knowledge of office practices and procedures to provide efficient administrative services
- to follow appropriate procedures and manuals
- Knowledge of administrative filing systems, confidentiality protocols,



information distribution, and formatting letters/reports
- Ability to utilize mail distribution systems, provide reception support, respond to routine inquiries and direct telephone calls from clients, community partner, agencies and members
- Ability to maintain inventory of office supplies, as well as maintain office equipment by reporting malfunctions/issues and arranging service calls as required

Communication, Interpersonal and Computer Skills:

- Oral communication and interpersonal skills to respond to inquiries in a tactful and diplomatic manner
- Ability to provide comprehensive explanations, convey information to clients, colleagues, courts, police and community stakeholders
- Written communication including computer skills to compose routine/standard correspondence and to ensure accuracy of content, grammar, spelling and punctuation when keyboarding/typing documents
- Ability to operate computer equipment and related word processing/software programs to transcribe correspondence, reports, probation and parole documents
- Ability to use database applications (such as OTIS) to enter, track and update client data.

Analytical, Reasoning and Organizational Skills:

- Proven analytical and reasoning skills to determine what information can be provided to inquiries
- Organizational skills to determine and realign priorities and to resolve competing priorities and conflicting meetings
- Ability to determine and realign own priorities in order to respond to competing deadlines
- Ability to prioritize and manage workload flow to use sound judgement when making decisions

Criminal Record Check

Work hours:

Schedule 3-7

Category:

Administrative and Support Services

Note:

About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country polic

📌 Probation and Parole Administrative Support Clerk (North Bay)
🏢 Anishinabek Employment and Training Services
📍 North Bay