Elevate the employee experience at Syntax as a Digital Workplace Support Specialist. Provide IT support for over 3000 employees in a hybrid PC and Mac workplace, with remote flexibility. Syntax needs a support specialist to enhance the Digital Employee Experience for its global workforce. This role involves remote and some office tasks, working within a dynamic team across different time zones.

Key responsibilities
include supporting Microsoft Office 365, onboarding employees, and managing office networking and videoconferencing setups.

Key Responsibilities
• Provide IT support for Windows and Mac environments
• Manage employee IT onboarding processes
• Assist with meeting room setups and videoconferencing support




• Support office networking and telephony systems
• Respond to incidents and requests using ServiceNow

Requirements:
• Minimum 2 years experience in relevant IT support areas
• Expertise in Windows, Mac, and mobile device troubleshooting
• Experience in IT asset management and procurement
• Basic knowledge of Active Directory and Microsoft Intune
• Strong communication and interpersonal skills Help enhance the IT experience for Syntax employees worldwide with your technical skills and support expertise.

📌 Digital Workplace Support Specialist Remote (Montreal)
🏢 Illumiti
📍 Montreal