If Term position, enter length of Term in months If Term position, enter length of Term in months n/a Position Groups Position Groups Management and Exempt Division Division People & Protective Services (DV139) Department Department Corporate HR Department (DP140) Department Name Department Name Human Resources Branch Branch Health & Wellness (BR249) Organizational Information Purpose of your Position
- Non Union Are you passionate about supporting employees and leaders through disability management, workplace accommodations, and return-to-work planning? Join the City of Kelowna as a Health and Wellness Advisor. If you’re a collaborative professional who thrives on making a meaningful impact, this is your chance to help create a healthy, productive, and supportive workplace where people can do their best work every day. The Health and Wellness Advisor is a trusted advisor for assigned client groups providing operational guidance on disability management, workplace accommodations, and wellness initiatives. The role supports both self-insured and fully insured programs, including short-term sick leave, long-term disability, and WorkSafeBC claims, with a focus on facilitating timely, secure, and sustainable return-to-work outcomes. Using expert judgment and risk-based decision making, the Advisor ensures compliance with City policies, collective agreements, and all relevant legislation while actively mitigating organizational risk. The role contributes to a positive and productive work environment through direct service delivery and participation on committees. Effective administration of health leave and wellness programs helps reduce absenteeism and presenteeism, enhances job satisfaction, and supports stronger employee retention. Classification Summary
- Union Duties
- Union Results and Activities




- Non union Disability Management ( STD , LTD , Sick Leave) – 45%
- Serves as the primary point of contact for employees and managers, providing guidance and navigation through non-occupational medical absences, including due diligence requirements and best practice communication standards.
- Reviews, evaluates, and administers disability and sick leave applications, advises employees and leaders on disability processes, timecard coding, and program requirements, and liaises with disability carriers and benefit providers
- Actively monitors and manages claim progression, maintaining regular communication with employees and benefit providers throughout the duration of the claim to support timely and sustainable outcomes.
- Consults with external agencies as required to interpret policy and contractual provisions, ensuring timely service delivery, accurate billing, and adherence to applicable agreements and legislative requirements. WorkSafeBC Claims Management
- 25%
- Supports the City interests in the management of all WorkSafeBC claims, including initial reporting, assessment of claim acceptability, recommendations to protest or pursue review, and support/coordination of appeals to the Worker’s Compensation Appeal Tribunal ( WCAT ), and pursuit of relief of costs in accordance with legislative and policy requirements.
- Provide diligent,



informed support to injured workers by advising on the WorkSafeBC process, employee rights and obligations, required actions, and available supports to promote recovery and overall well-being.
- Effectively liaises with employees, supervisors, WorkSafeBC representatives, and healthcare providers to coordinate injury management and facilitate stay-at-work and timely return-to-work opportunities.
- Serves as a key resource in advising on legislative obligations, and best practices, providing guidance to leaders and stakeholders to support compliance and effective claim outcomes. Medical Accommodations and Stay-at-work/Return-to-Work – 15%
- Identifies and coordinates accommodation and return-to-work opportunities for employees experiencing medical absences, supporting meaningful, productive, and safe reintegration into the workplace.
- Provide advice to employees, managers, and HR partners on accommodation policies, procedures, and application processes, ensuring consistency with legislative and organizational requirements
- Conducts research related to human rights, relevant case law, and best practices; compiles and prepares documentation and case materials for review by the Manager.
- Maintains accurate records, statistics, and case documentation, and follows up with employees and managers to support timely implementation and ongoing monitoring of accommodation outcomes.
- Reviews, validates, and approves benefit payments related to short-term disability and WorkSafeBC claims, ensuring accuracy of rate calculations, entitlement periods, and payment alignment.
- Identifies and investigates discrepancies in benefit payments and works collaboratively with Payroll to reconcile accounts
- Calculates transitional work credits, communicates and

📌 Health and Wellness Advisor (Kelowna)
🏢 City of Kelowna
📍 Kelowna