Senior Executive Assistant (Toronto)

Senior Executive Assistant (Toronto)

21 Oct
|
Kinvie
|
Toronto

21 Oct

Kinvie

Toronto

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast,

we offer
a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big prospect. We can’t wait to get to know you The Work As a Senior Executive Assistant, you will serve as a trusted partner to one or more senior executives and a senior member of the Executive Assistant function within the Office of the Executive. You will provide proactive, high-quality support across executive priorities, stakeholder management, communications, planning, travel, meetings, and strategic initiatives, ensuring executives are able to operate effectively in a fast-paced and highly dynamic environment. Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and independence in managing competing priorities, stakeholder relationships, and operational requirements. In addition to executive support responsibilities, you will contribute to the effectiveness of the Executive Office by supporting team initiatives, mentoring peers, sharing best practices, and helping drive consistency, continuous improvement, and operational excellence across the Executive Assistant function.



As a senior member of the Executive Assistant function, this role serves as a trusted resource to the Executive Office and plays a key role in supporting operational excellence, consistency of service, team development, and the advancement of executive support practices across the organization. The successful candidate will be highly organized, solutions-oriented, and capable of operating with minimal direction while managing highly sensitive and confidential matters. This position requires exceptional relationship management skills, strong business acumen, and the ability to anticipate issues, remove administrative friction, and proactively support executive and organizational priorities. The Core Responsibilities Executive Office and Team Support
- Serve as a senior member of the Executive Assistant team and model best practices across the function.
- Provide onboarding support, informal mentorship, guidance, and knowledge sharing to Executive Assistants.
- Act as a resource for team members requiring support with complex scheduling, executive travel, stakeholder management, event coordination, and executive office matters.
- Support the Manager, Executive Office & Board Liaison with team initiatives, process improvements, onboarding activities, training efforts, and change management.
- Help promote consistent service standards, collaboration, accountability, and continuous improvement across the Executive Assistant function.




- Provide leadership, coordination, and continuity during periods of absence, high-volume activity, executive transitions, special projects, and business-critical events.
- Manage and coordinate briefing materials, executive preparation, follow-up activities, and key communications to ensure executives are informed and prepared for stakeholder engagements and decision-making. Stakeholder and Relationship Management
- Act as a trusted point of contact between the executive and internal and external stakeholders.
- Build effective working relationships across the Executive Leadership Team, Executive Assistant community, business units, and external partners.
- Represent the executive and the Office of the Executive with professionalism, diplomacy, responsiveness, and sound judgment.
- Coordinate stakeholder requests and ensure commitments are appropriately tracked and addressed.
- Develop and maintain productive relationships with senior internal and external stakeholders, acting as a trusted representative of the executive and the Office of the Executive.
- Exercise discretion and judgment when managing stakeholder access, meeting requests, competing priorities, and sensitive communications on behalf of the executive. Executive Calendar and Priority Management
- Manage complex executive calendars, ensuring appropriate prioritization of meetings, preparation time, travel, and key business commitments.
- Proactively identify and resolve scheduling conflicts, evaluate competing demands, assess stakeholder priorities, and make recommendations regarding allocation of executive time based on business objectives and organizational priorities.
- Anticipate upcoming requirements and ensure the executive

📌 Senior Executive Assistant (Toronto)
🏢 Kinvie
📍 Toronto

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