Work

Location:
Calgary, Alberta, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$69,700
- $98,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
This role is accountable for maintaining an existing portfolio of customers and identifying opportunities to maximize the value of those relationships to the Bank for both credit and non-credit products/services. The role is accountable for delivering a superior customer experience while ensuring compliance requirements and minimizing operational risk. The Account Manager I is responsible for conducting credit analysis for own portfolio.
CUSTOMERContinually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experienceResponsible to lead all aspects of account management, credit and operational risk for an assigned portfolioActively use sales platforms to build an understanding of our customers/target needs, industries and marketsConstantly build knowledge of the market, customers and broader economic factorsIdentify and respond to changes in the business environment,



establishing action plans to address customer issues and prioritiesIdentify customer referral opportunities to internal Bank partners that meet customer needsSHAREHOLDERExecutes sales strategies to retain customersDeepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)Meet or exceed business targetsNegotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentationOversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limitsRenew credits in a timely manner, meeting targets for expired creditsUnderstand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the BankActively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referralsProtect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryEnsure compliance with regulatory and operational risk requirementsAssume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductEMPLOYEE / TEAMParticipate fully as a member of the team,



support a positive work setting that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issuesSupport the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unitKeep current on emerging trends/ developments and grow knowledge of the business, related tools and techniquesParticipate in personal performance management and development activities, including cross training within own teamKeep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesContribute to the success of the team by willingly assisting others in the completion and performance of work as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforceAct as a brand champion for your business area/function and the bank, both internally and /or externallyBREADTH & DEPTHProfessional sales role with a focus on customer relationship management and / or sales advisory supportMaintains a portfolio in line with the business sales model characterized by low to moderate cash management, deposit and credit complexity requirementsInterpret and analyze customer financial statements with credit acumenIdentifies referral opportunities across business lines and segmentsRequires an understanding of products/services and key competitorsPossesses a solid understanding of the business, the competitive landscape and economic/market issuesSolves problems of low to moderate complexity by taking a new perspective on existing product and service solutionsExercises judgement in planning and developing produc

📌 Account Manager I (Calgary)
🏢 TD
📍 Calgary