Job Description
The Manager of Pharmacy is responsible for overseeing all operations of pharmacy services including but not limited to the safe, effective and efficient medication management. The manager will support and oversee clinical excellence, regulatory compliance, quality improvement and patient safety initiatives. The role will promote quality patient care by optimizing evidence-based medication use, ensuring medication safety for all that the department serves. The Pharmacy Manager will provide leadership to pharmacy staff, foster interdisciplinary collaboration and drive continuous improvement in pharmacy practice. Responsibilities
- Develop and maintain pharmacy services in accordance with provincial regulations, accepted standards, professional practices and organizational policies.
- Ensure safe and effective medications use processes throughout the organization.
- Support the optimization and implementation of pharmacy information systems and medication automation technologies.
- Troubleshoot technical and front-line staff concerns and oversee satisfactory resolution of issues
- Manage staff scheduling and payroll, performance management and labour relations as required
- Develop and implement departmental goals, policies and procedures
- Monitor workload, staffing levels, productivity and service outcomes.
- Promote evidence-based practices and medication stewardship programs.
- Lead medication safety and quality improvement initiatives
- Monitor and follow up on medication incidents
- Collaborate with physicians, nursing leaders and interdisciplinary teams on patient care initiatives
- Manage and review departmental budgets and monthly financial reports.
- Utilize data and analytics for quality improvement of services and development of new initiatives
- Foster a positive,



respectful and inclusive work environment. Education and/or Certification EDUCATION/TRAINING

EXPERIENCE:
- Undergraduate or Doctorate Degree in Pharmacy
- Licensed and in good standing with the Ontario College of Pharmacists
- 3 to 5 years of progressive leadership experience in a healthcare environment
- Knowledge of governing body for regulated health care professionals
- Knowledge of medication use and distribution
- Computer literacy involving Microsoft Office Software’s including: Outlook, Excel, Word, and PowerPoint
- Excellent time management skills
- Experienced working with budgets, payroll systems and scheduling
- Practice good interpersonal, communication and organizational skills
- Co-ordinate and prioritize work with having the ability to cope with high level of stress.
- Effective advanced skills and competencies in critical thinking and problem solving, negotiation and conflict resolution.
- Superior team building and coaching abilities, both as a leader and a team member.

About Us
At Hôtel Dieu Grace Healthcare (HDGH), we believe that being vital means showing up with purpose, passion, and the drive to make a difference. We are not just hiring; we are building a team of individuals who reflect the communities we serve and who bring their whole selves to the work they do. HDGH is firmly committed to diversity,



striving to ensure our organizational structures are representative of the demographic, ethno-cultural, linguistic, and geographic characteristics of the communities we serve. We value the prospect to provide equitable employment opportunities and accessible employment practices for all communities, including but not limited to persons with disabilities, Indigenous persons, 2SLGBTQIA+ individuals, and members of identified visible minority groups and racialized communities. Our hiring decisions are based on merit, qualifications, and hospital needs, and we strongly encourage applicants from all backgrounds to apply. If you require accommodations during any stage of the recruitment process, please notify the Human Resources Department at (phone hidden) ext. 73023 so we can provide you with appropriate services. And while you are considering joining our team, imagine living in Windsor, Ontario Canada’s southernmost city which shares the same latitude as Rome, Napa Valley, and Barcelona. Here, you will enjoy miles of waterfront parks, a rich arts and culture scene, and the perks of big city life just across the border in Detroit, all with the charm and affordability of a close-knit, welcoming community. Conditions of Employment
- I understand that any representation or deliberate omission of fact made by me in connection with this application will be just and sufficient cause to disqualify me from employment or cause termination of employment.
- I understand that if accepted for employment, I agree to comply with the conditions of employment and the rules and regulations of this employer.
- I understand that any offer of employment is conditional on a physical examination by the employer’s physician and my undergoing routine chest X-ray, TB tests, period health re

📌 Pharmacy Manager (Windsor)
🏢 Hôtel-Dieu Grace Healthcare
📍 Windsor