Keywords Studios in Montreal is seeking a Player Engagement Team Lead to drive project success, bridge between clients and Keywords Studios, and lead, motivate, coach and schedule teams per client requirements. You will monitor KPIs, manage ticketing processes, and provide regular status updates to Operations. Solid leadership, English fluency, and experience with Helpshift/Zendesk are essential.
📌 Player Engagement Team Lead — Lead, Coach (Montreal)
🏢 Keywords Studios
📍 Montreal
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