Job Details

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: $81,600 - $115,200 CAD

Job Description

Sr.Business Systems Analyst - L09

Department Overview: Enterprise Marketing Technology (EMT) is responsible for the design, building, maintenance, and scaling of solutions enabling the bank's Marketing roadmap. Our mission is to enhance customer engagement, optimize Marketing solutions and deliver data-driven insights that fuel the growth of the business. Enterprise Marketing Technology is a key construct within Canadian Banking Technology, to improve competitive advantage and market leadership. It is an investment in the people, processes, and technology to execute strategic technology delivery in an industrialized, cost effective, and high-quality manner.

Accountabilities

- Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks.
- Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
- Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
- Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
- Translate business requirements into detailed functional specifications taking in account non-functional requirements.
- Own and manage the traceability of system requirements through design and development, testing,



and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
- Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
- Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
- Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
- Provide operational / process-related analysis and support to various extents.
- Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required.
- Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.
- Continuously enhance knowledge of business domains and their products/services.
- Support and contribute to change management planning and activities,



including those that ensure operational readiness.
- Support implementation and post-implementation planning and activities.
- Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.
- Adhere to the TD code of conduct.
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
- Participate in personal performance management and development activities, including cross training within own team.
- Keep others informed and up to date about the status / progress of projects and / or all relevant or practical information related to day-to-day activities.
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce.
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH

Advanced to Expert

📌 Sr. Business Systems Analyst I (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto