A premier global healthcare retail brand and vertically integrated supply chain leader is seeking an experienced Operations Manager to join their energetic logistics team in Delta, BC.

This hands‑on role plays a critical part in the operational execution, leadership, and daily workflow of a state‑of‑the‑art manufacturing and distribution centre. The ideal candidate will bring strong operational background across fast‑paced warehouse or production environments, sharp analytical capabilities, and a commitment to visible, floor‑level team leadership. You will be responsible for overseeing multi‑shift operations, coaching frontline supervisors, driving Lean process improvements, and spearheading the operational launch of a brand‑new e‑commerce fulfillment channel to ensure peak service, quality, and safety performance.

Position

Operations Manager, Manufacturing & Distribution

Location

Delta, BC

Position Type

Full‑time, Permanent Position

Salary

$100,000 – $125,000/year (commensurate with experience)

Schedule & Shift

Monday–Friday 40 hours/week (shift availability between 6:00 AM – 8:00 PM; occasional weekend coverage)

Eligibility

- Minimum 5 years of relevant leadership experience managing fast‑paced warehouse, distribution, or manufacturing operations (minimum 20+ headcount)
- You can successfully clear a criminal record check and provide 2 professional supervisor references

While all applications are appreciated, only qualified candidates currently residing in British Columbia will be considered and contacted.

Advantages

- Competitive salary range ($100,000–$125,000/year based on experience) plus annual performance bonus potential




- Comprehensive Health & Benefits Package (Extended Health, Medical & Dental Coverage)
- Balanced Monday‑to‑Friday schedule offering strong work‑life stability
- Key leadership involvement in launching a brand‑new e‑commerce startup initiative directly out of the Delta facility
- Strategic career progression and long‑term stability within an expanding global healthcare supply chain leader
- Collaborative, safety‑first environment with visible oversight reporting directly to the Head of Logistics

Responsibilities

- Provide visible, hands‑on leadership across daily warehouse, assembly/manufacturing, and distribution operations to achieve productivity, service, and safety targets
- Lead, coach, and mentor 2 direct frontline team leads and 30+ indirect operational associates, conducting regular 1‑on‑1s and performance evaluations
- Conduct regular operational floor walks to monitor workflow execution, resolve bottlenecks, and enforce strict WorkSafeBC health and safety standards
- Oversee end‑to‑end receiving, product staging, order fulfillment, and shipping priorities to maintain high stock accuracy and on‑time delivery
- Collaborate cross‑functionally with Demand Planning, QA, Maintenance, and Procurement to manage workload fluctuations and material readiness
- Execute formal Root Cause Analysis (RCA)



on operational discrepancies and implement sustainable corrective action plans
- Track, analyze, and report on key warehouse performance metrics (labor efficiency, picking accuracy, throughput, and storage density) using WMS platforms and MS Excel
- Drive Lean Management and 5S continuous improvement initiatives to eliminate waste, streamline dispatch, and control departmental labor budgets
- Oversee facility equipment availability, safe material‑handling operations (including high‑capacity forklifts), and operational risk management

Qualifications

- Minimum 5 years of experience leading multi‑shift warehouse, distribution, or manufacturing teams (managing 20+ associates)
- Intermediate to advanced Microsoft Excel proficiency required (PivotTables, VLOOKUP/XLOOKUP formulas, data analysis, and labor/KPI reporting)
- Hands‑on experience with Warehouse Management Systems (WMS), ERP/CRM platforms, and inventory tracking tools
- Strong understanding of provincial WorkSafeBC Health & Safety legislation, risk mitigation, and formal accident investigation procedures
- Proven analytical mindset with expertise in Root Cause Analysis (RCA) and operational problem‑solving
- Demonstrated background in labor planning, budget management, capacity planning, and third‑party freight/carrier coordination
- Excellent verbal and written communication skills with strong stakeholder management capabilities
- Knowledge or certification in Lean Management, 5S, or Kaizen process optimization techniques is preferred
- Post‑secondary education or diploma in Logistics, Supply Chain Management, Operations, or a related field is an asset

Summary

If you

📌 Operations Manager (Vancouver)
🏢 MacDonald Search Group
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