Join MaintainX, the leading AI-powered platform, as a Bilingual Implementation Analyst. Support customer onboarding and ensure successful deployments in both English and Spanish. In this customer-facing role, you'll facilitate implementations for mid-market clients. Your expertise will include data migration, identifying customer needs, and delivering formal training sessions. You'll collaborate closely with clients and internal teams to enhance platform adoption and optimize operational workflows.
Key Responsibilities
• Lead mid-market customers through successful implementation processes
• Manage data structuring and migration tasks
• Conduct product training for end-users
• Communicate with client stakeholders effectively
• Tackle client issues, providing troubleshooting assistance
Requirements:
• 1+ years in software implementation or customer onboarding
• Fluent in English and Spanish
• Proficient in Microsoft Excel, including data manipulation functions
• Experience in manufacturing or industrial sectors
• Ability to manage multiple priorities in a fast-paced workplace Bring your technical expertise and bilingual skills to enhance customer success at MaintainX.