Passionate about customer service, collaboration and sharing your knowledge? Put your experience to work by supporting our Parts team, from training new employees to providing excellent customer service
Salary:
Starting at $29.16
Work Schedule:
Monday to Friday, 7:00 a.m. to 3:30 p.m.
Our offer:
- Telemedicine; we take care of our people (24/7 access to a doctor)
- Medical and dental insurance;
- Life & travel insurance, short- and long-term disability;
- Employee Assistance Program;
- RRSP with employer contribution;
- Sick and family leave; because you have a life too
- Christmas holiday shutdown;
- Great colleagues
Even more benefits:
- Recognition program;
- Sabbatical leave policy;
- Tuition reimbursement;
- Referral bonus;
- Career advancement opportunities; because you're here to stay
Specifically, in this role you will be responsible for:
- Onboarding new Parts employees;
- Providing basic training to all new Parts employees;
- Coordinating ongoing training for Parts Advisors;
- Answering phone calls;
- Serving customers and providing them with the parts they need;
- Performing parts inventory;
- Helping Shipping prepare parts for delivery.
Experience, training and skills that would be helpful:
- Minimum 4 years of experience in a similar position;
- Excellent customer service skills;
- Basic mechanical knowledge (an asset);
- Bilingual: fluent spoken French & English;
- Expertise with the Fusion program and Microsoft (a strong asset).
Qualities you possess:
- Good communicator;
- Excellent ability to simplify and explain information;
- Valuable teacher;
- Patient and a good listener;
- Empathetic;
- Enjoys working as part of a team and fostering collaboration.