Become a key member of the PPF Benefits & Retirement team as an Administrative Assistant in Peterborough, ON. This role emphasizes exceptional client service and detail-oriented support. PPF Benefits & Retirement seeks a strategic Administrative Assistant to enhance client interactions and team performance. You’ll assist with onboarding, manage client inquiries, and support the Client Experience Specialist team with detail-oriented administrative tasks. Strong organizational skills and a commitment to confidentiality are essential for success in this energetic role.
Key Responsibilities
• Maintain client database with accurate information
• Manage front reception and triage client inquiries
• Assist in onboarding and service requests from clients
• Resolve client inquiries promptly and effectively
• Prepare materials for client meetings and support IT projects
Requirements:
• College/University education in Business or Human Resources
• Strong experience in customer service and marketing
• Proficient in MS 365 applications
• Valid Ontario driver’s license for travel
• Knowledge of the Group Benefits Industry is an asset Utilize your client service skills and organizational abilities to thrive as an Administrative Assistant at PPF Benefits & Retirement.