Advance your career as a Customer Success Specialist with FlightHub Group in Montreal. This pivotal role supports both flight and hotel operations while enhancing customer experiences. As a new member of our Customer Service Lodging Team (Vannerie), you’ll need at least 1–2 years of customer service experience.

Key responsibilities
include managing pricing and ticketing inquiries and ensuring accurate post-booking support for our partners. You will also work closely with third-party providers and maintain GDS systems like Amadeus and Worldspan.

Key Responsibilities
• Handle incoming pricing and ticketing requests
• Monitor and manage GDS queues effectively
• Ensure proper documentation of policies and updates
• Engage in internal projects as needed
• Collaborate with Customer Service & Delivery teams

Requirements:
• 1–2 years of relevant experience
• Solid English and French communication
• Proficient in Microsoft Office (Excel & Word)
• Familiarity with Zendesk highly valued
• Experience in GDS is a plus Leverage your talents in customer service and problem-solving at FlightHub Group's dynamic team in Montreal.

📌 Customer Success Specialist at FlightHub Group (Montreal)
🏢 Flighthub.com
📍 Montreal