Time Type

Regular

Job Description

Specialist, Business Operations Support

Role Overview

We are seeking a detail-oriented Business Operations Support Specialist/Coordinator to manage financial tracking, capital allocation, and end-to-end procurement workflows across our technical initiatives. In this role, you will bridge the gap between Corporate Finance and Engineering/IT operations—ensuring project budgets remain on track, procurement runs smoothly, and capital expenditure rules are strictly maintained.

The ideal candidate brings deep experience with ERP systems, strong expertise in OPEX/CAPEX accounting principles, and the communication skills needed to partner effectively with technical leadership.

Key Responsibilities

- OPEX / CAPEX Financial Management & Tracking
- Oversee an annual budget spanning operational expenditures (e.g. software licensing, maintenance, field services) and capital investments (e.g. fiber rollouts, hardware, network infrastructure).
- Enforce standardized CAPEX vs. OPEX capitalization guidelines for engineering and infrastructure projects to maintain compliance with internal corporate accounting policies.
- Conduct monthly budget-to-actual variance analyses across IT and Engineering business units, pinpointing cost-saving opportunities and updating quarterly forecasts.
- Calculate month-end financial accruals and partner with Corporate Finance to ensure exact timing of operational expense recognition.
- Drive cloud financial management (FinOps) by managing cloud consumption as a dynamic, variable cost—establishing clear spend categorization, cost-allocation tags, and adaptive forecasting models that respond to usage fluctuations.
- Procurement Operations & Workday Administration




- Drive the end-to-end procurement process within ERP, including Purchase Requisition creation, PO generation, and managing vendor SOW approval workflows.
- Streamline procurement efficiency by establishing documentation guidelines for engineering stakeholders, reducing average PO turnaround time.
- Investigate and resolve complex 3-way matching discrepancies (PO, Goods Receipt, Invoice) with Accounts Payable and external vendors to avoid payment delays or service interruptions.
- Monitor active PO burn rates against contractual caps, proactively alerting project leads at the 80% threshold to eliminate budget overruns.
- Cross-Functional IT & Engineering Partnership
- Act as the primary financial liaison for Network Engineering / Enterprise IT leadership, translating technical deliverables into dynamic financial forecasts.
- Deprecation, Asset retirement : Partner with technical leads to identify legacy systems, hardware, and software licenses scheduled for decommission or phase-out.
- Track capital expenditure milestones across network expansion initiatives to ensure capital is accurately recognized upon equipment delivery and field deployment.
- Capitalization of internal labour : Reconcile month-end labor allocations with Corporate Finance to ensure capital work is properly reflected on the balance sheet.




- Partner with Vendor Management and IT leaders to audit licenses and hardware maintenance contracts, identifying and removing duplicate OPEX costs.
- Develop dynamic financial models and real-time dashboard reports giving technical directors immediate visibility into active spend and remaining commitments.
- Role & Governance: Serving as Capital Cost Advisor (CCA) to establish baseline costs and maintain continuous financial oversight.

Qualifications & Requirements

- Experience: 5+ years of experience in financial tracking, technical procurement, or business operations— specifically supporting the technology department. Experience in the telco industry adds value (eg IT, Telecom, or Engineering departments).
- Technical Proficiency:
- Advanced hands-on experience with ERP Systems (Procurement, Purchase Orders, Requisitions). Workday experience is an added value
- Process & Data Tracking - Optimized daily operational workflows using Google Workspace, establishing real-time reporting dashboards in Google Sheets to track team KPIs, monitor project milestones, and reduce cross-departmental bottlenecks
- Domain Knowledge: Strong working knowledge capitalization rules (CAPEX vs. OPEX distinction) for technical equipment and software implementation.
- Core Competencies: Exceptional analytical skills, high attention to detail, and a proven ability to translate complex engineering needs into structured financial data.
- Fluent in English and French (spoken and written) an asset to collaborate with stakeholders in Quebec, Ontario, and across the United States.

Preferred Qualifications

- Experi

📌 Specialist, Business Operations Support (Montreal)
🏢 Cogeco Connexion
📍 Montreal