Join Nuovo Artistic Studios as a Client Escalations Specialist in Montreal. Bring your strong emotional intelligence and calm composure to manage high-priority client interactions. In this role, you will be responsible for resolving complex client issues swiftly while maintaining relationships. With at least 3-5 years of experience, your solid problem-solving and negotiation skills will be key in fostering loyalty. You will ensure effective communication across teams and manage sensitive cases meticulously.

Key Responsibilities
• Oversee post-shoot client support and ownership of complex cases
• Drive effective resolutions for high-stakes escalations
• Coordinate efficiently to solve production or delivery bottlenecks




• Use strategic judgment for client refunds and adjustments
• Analyze recurring issues to enhance workflow

Requirements:
• Minimum 3-5 years in customer experience zones
• Strong skills in negotiation and mediation
• Resilience in managing sensitive client situations
• Proficiency in technology and software tools
• Strong verbal and written communication skills in English Enhance your career at Nuovo Artistic Studios by leveraging your emotional intelligence and strategic thinking in client relations.

📌 Montreal Client Relations Specialist
🏢 Nuovo Artistic Photography
📍 Montreal