WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.
At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

The Project Manager, Enterprise Onboarding, is a client and advisor-facingrole that works closely with and directly supporting all lines of business –including Insurance, Administration and Health – in the onboarding andimplementation of new business.



This is an important role that develops andexecutes project plans designed to onboard new clients / plan sponsors andpartners of varying sizes and complexity. This role plays a critical role inensuring that new clients/advisors are onboarded in accordance with our servicedelivery model and quality standards, while delivering a positive and impactfulcustomer experience. The Project Manager also leads business or strategicprojects as required and supports with procurement activities, by providingsupport on RFPs and proposals as well as participating in finalistpresentations. This position reports to the PMO Manager, Enterprise Onboarding.

- Works with various internal teams to configure/adapt solutions for non-standard implementations
- Develops and executes implementation project plans to meet the specific requirements of each sale and does so in partnership with internal and external stakeholders.
- Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
- Coordinates internal and external resource requirements and monitors deliverables.
- Adjust plans and communication accordingly to achieve desired outcomes.
- Ensures implementation project documents are complete, current and managed in accordance with established procedures.




- Manages multiple projects simultaneously and acts as back up to other Project Managers
- Coach business resources and other project managers on the processes, tools and responsibilities required to deliver successful client projects.
- Delivers projects on time and monitors client feedback
- Develops test/quality plans to ensure client expectations and scope of work is delivered
- Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and customer contacts while representing the interests of GreenShield.
- Works proactively to limit and or diffuse escalations, escalates issues accordingly to mitigate risk and client disruption
- Interacts with the Management Team to ensure results are achieved.
- Participates in special projects such as responding to RFPs for new business opportunities and other sales related initiatives (e.g., business case creation).
- Participates in finalist presentations to secure new business when required, acting as GS ambassador and provides confidence to new customers on implementation approach.
- Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
- Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
- Other duties as assigned.

WHO WE'RE LOOKING FOR

- PMP Certification preferred or working towards certification within first year of role
- Demonstrated track record of managing multiple projects simultaneously
- Industry knowledge (insurance, group perks, administration, health services and/or related industry)
- Ability to influence and lead others to achieve project deliverables
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📌 BILINGUAL PROJECT MANAGER, ENTERPRISE ONBOARDING- HYBRID (Montreal)
🏢 Green Shield Canada (GSC)
📍 Montreal