Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific advantages may vary by location and will be discussed further during the interview process.
- Flexible Hybrid Working Environment:



Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Reporting to the Workplace Experience Lead, the Workplace Experience Coordinator will be responsible for the day-to-day operation of our Vancouver office and for the experience people have while they are in it. The role spans front-of-house reception, facilities and supplies, shipping, and health and safety, alongside the events, team lunches, and swag that bring the office together. It will suit someone who takes pride in a well-run workplace and enjoys creating the moments that bring a team together.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making,



and continuously optimize how work is performed.

This will be a full-time, permanent position working out of the Vancouver office, in office five days per week.

What You'll Be Doing:

- Own the front-of-house experience — welcome visitors, candidates, and vendors, answer and route incoming calls, correspondence, and the shared office inbox within agreed response times, and keep the office secure by maintaining the visitor log and issuing badges.
- Keep the office running day to day through regular walkthroughs, meeting room checks, upkeep across multiple kitchens, and daily supply ordering and inventory, receipt reconciliation, liaising with building maintenance and janitorial staff to resolve issues quickly.
- Coordinate vendors and manage swag orders for employee onboarding and one- and five-year anniversaries, including custom LEGO swag and Trulioo Values bricks. Manage the shipment of equipment, swag, and other items through FedEx, DHL, and other courier services.
- Curate the in-office experience alongside the Workplace Experience Lead — monthly events spanning ERG, wellness, cultural, social, and DE&I; programming, twice-weekly team lunches, from researching restaurants across the city to placing the order, and a monthly happy hour.
- Chair the Health and Safety Committee, running the monthly meeting and keeping the office's safety practices, training, and documentation current.
- Keep recurring office administration on schedule — onboarding and offboarding tracking, monthly budget and invoice reporting for office purchases, anniversary date reports, and the monthly reporting that supports our internal compliance requirements.
- Leverage AI and emerging technologies to i

📌 Workplace Experience Coordinator (Vancouver)
🏢 Trulioo Co-op & Internship
📍 Vancouver