About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to current heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Senior Software Engineer (Front End / Integration), Hospitality Operations Technology

We are seeking a skilled Software Engineer with a strong background in web UX/UI Developer to design and develop intuitive,



user centered digital experiences across the Property Management System ecosystem. This role will support Four Seasons PMS Modernization by creating streamlined workflows and modern interfaces that improve hotel operations, employee productivity, and guest experiences.

The ideal candidate will have a proven track record of developing, solving complex technical problems, and delivering enterprise-level solutions in a cloud-first, agile environment. The PMS UX/UI Developer will work closely with Product Owners, Business Analysts, Hotel Operations, Enterprise Architecture, Development teams, and third-party vendors to translate business requirements into scalable, accessible, and engaging digital solutions.

What You’ll Be Doing:

User Experience Research

- Improved understanding of hotel operational needs, user pain points, workflow gaps, and future state opportunities.

Cross-Team Collaboration

- Engage with other functional teams (e.g., Salesforce, Oracle, SAP integration) to ensure successful integration between enterprise systems.

Front End Development

- Scalable, maintainable, and responsive application interfaces that support PMS related workflows and integrations.

Design Governance

- Standardized user experience patterns, reusable components,



and design documentation across PMS applications.

User Testing and Validation

- Higher adoption, stronger usability, and better alignment between delivered solutions and hotel user needs.

Continuous Improvement

- Data driven enhancements that reduce friction, improve efficiency, and support platform adoption.

Agile Methodology and Project Management

- Operate within an Agile Framework, including sprint planning, daily stand-ups, and retrospectives.
- Manage project timelines, ensuring timely and high-quality deliverables.

Full Stack Development

- Actively participate in the development of both front-end (TypeScript, React.ts) and back-end (.NET, C#) components, setting a high standard for code quality and maintainability.
- Implement RESTful APIs, microservices, and other web services, ensuring they meet performance and security standards.

Quality Assurance and Testing

- Implement unit and integration tests to ensure high test coverage and application reliability.
- Optimize application performance, conducting thorough testing for speed, scalability, and resource utilization.

Continuous Improvement and Innovation

- Continuously improve development processes and tools, driving innovation within the team.
- Refactor legacy code, and reduce technical debt.

Security and Compliance

- Ensure that all applications adhere to security best practices, including secure coding practices, authentication and authorization mechanisms (OAuth, JWT), and data protection measures.
- Maintain compliance with industry standards and regulations, ensuring that all solutions are secure, compliant, and ready for production use.

📌 Senior Software Engineer (Toronto)
🏢 Four Seasons Hotels and Resorts
📍 Toronto