BoomerangFX is a rapidly growing global healthcare technology company transforming how private-pay healthcare practices operate, acquire patients and accelerate growth. Our AI-powered SaaS platform brings together practice management, electronic medical records, patient engagement, marketing automation, revenue growth solutions and autonomous AI capabilities into one integrated ecosystem. Operating across North America, Europe, Asia-Pacific and other international markets, BoomerangFX serves healthcare practices across medical aesthetics, cosmetic surgery, dermatology, wellness and other high-growth specialty healthcare segments. We are building the next generation of AI-powered healthcare infrastructure, with an ambition to become the global operating system for private-pay healthcare.

As we enter our next phase of growth, we are seeking an exceptional, commercially driven senior executive to help scale our business, strengthen operating performance and build a world-class global organization.

Senior Vice President, Operations, BoomerangFX | Global Healthcare AI & SaaS

We are seeking a highly accomplished, hands-on SVP, Operations & General Manager with a proven track record of leading and scaling SaaS businesses with $5 million to $50 million in Annual Recurring Revenue (ARR).

This is a senior executive leadership position with broad responsibility for the company’s day-to-day business operations, financial performance, organizational effectiveness and execution of its global growth strategy.

Reporting directly to the CEO, the successful candidate will serve as a key member of the executive leadership team, with significant autonomy and accountability for operating results.





We are looking for a true business operator—not a traditional corporate administrator, project manager or functional executive. The ideal candidate has successfully managed a SaaS business or operating division with full P&L; accountability, built and led high-performing cross-functional teams, improved profitability and scaled recurring revenue businesses through disciplined execution.

This opportunity is particularly suited to executives who have operated as a General Manager, Business Unit President, COO, SVP Operations or Managing Director within a high-growth SaaS, vertical-market software or private-equity-backed technology company.

Key Responsibilities

1. Full P&L; Ownership & Financial Performance

Assume hands-on accountability for the operating P&L;, including revenue performance, operating expenses, EBITDA, profitability and cash flow.

Develop and execute annual operating plans, budgets, financial forecasts and performance improvement initiatives.

Drive sustainable growth while improving operating margins, capital efficiency and financial discipline.

Establish explicit accountability for revenue, costs, productivity and financial performance across business functions.

Partner with the CEO and Finance leadership to achieve operating break-even and long-term profitability.

Identify opportunities to optimize organizational structure, resource allocation and operating expenditures.





2. Global Business Operations & Execution

Lead and oversee day-to-day business operations across multiple departments, geographies and functional teams.

Translate the company’s strategic objectives into actionable operating plans, measurable milestones and accountable execution.

Build scalable operating processes, management systems and performance reporting across the organization.

Establish a disciplined operating cadence with weekly business reviews, monthly financial performance reviews and quarterly strategic execution plans.

Remove operational bottlenecks and drive continuous improvements in organizational efficiency.

Ensure the business operates effectively and independently with minimal day-to-day intervention from the CEO.

3. SaaS Revenue Growth & Customer Economics

Drive execution of the company’s recurring revenue growth strategy in partnership with Sales, Revenue Operations and Customer Success leadership.

Improve key SaaS metrics, including ARR, MRR, Net Revenue Retention (NRR), Gross Revenue Retention (GRR), customer acquisition cost, CAC payback and customer lifetime value.

Strengthen sales productivity, customer onboarding, implementation, retention and account expansion.

Build scalable customer acquisition and customer success processes that support profitable growth.

Improve customer experience, operational service delivery and customer lifetime economics.

4. Organizational Leadership & Talent Development

Lead, coach and hold accountable a global team of functional leaders and managers.

Build a high-performance, results-oriented culture characterized by ownership, ac

📌 Senior Vice President, Operations (Winnipeg)
🏢 BoomerangFX
📍 Winnipeg