Job Summary The job involves both accounting related tasks and customer service .
Process accounts receivable transactions and maintain the accounts receivable sub-ledger by ensuring data integrity and follow-up on overdue payments with customers. Monitor credit risk and escalate collection problems with appropriate key account manager. Provide on-going support to Billing and the month end close process.
Customer service is responsible to receive and coordinate all orders in the most efficient use of manpower and inventories to best serve our customers. Service shall be received and coordinated through phone and email. The person in this position shall possess above average organisation skills and be able to work in a fast paced environment. This position will include daily interaction with other team members and customers to achieve the highest productivity.
Responsibilities
- Receive, plan and schedule customer service
- Process and apply incoming payments (i.e. wires, cheques, EFT remittances, credit cards etc.) to proper customer account in compliance with accounting policies and procedures
- Reconcile incoming payments to bank statement to ensure all receipts are accounted for posted in Eautomate
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for properly and posted in Eautomate
- Timely processing of customer credits
- Prepare daily bank deposits
- Send out weekly statement of accounts to customers to facilitate on-time collections Verify discrepancies by working with the client to resolve payment issues
- Analyze aging of receivables and status of collection on a weekly basis
- Manage customer master file
- Assist in month end closing
Qualifications, Experience and Educational Requirements
Work Experience
- Must have 5+ years of Canadian local education background
- Capable of handling/processing AR work independently without supervision
- Experience with Eautomate accounting system is an asset
- Must have a customer service oriented attitude
Skills and Competencies:
- Excellent verbal and written communication skills
- Advanced skills in Excel and proficient computer skills
- Attention to detail
- Time management – ability to manage and prioritize workload
Job Type: Full-time Job Type: Full-time
Salary: $17.00 to $25.00 /hour
Benefits
- Dental care
- Life insurance
- Extended health care
- Vision care
Job Type: Permanent
Benefits
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person Job Type: Full time
Pay: $36,567.15-$48,000.00 per year
Benefits
- Dental care
- Extended health care
- Life insurance
- On-site parking