Company Overview

Wilcox Door Service Inc., a certified Aboriginal-owned business, has been a leader in the industry since 1912, providing top-quality door, dock, and gate solutions for commercial and industrial facilities. We are committed to delivering exceptional service with rapid response times across Mississauga, Hamilton, and beyond.

Summary The Accounts Receivable Specialist will be responsible for efficiently managing the timely processing of customer invoices, payments, and overall receivables management. Working closely with the Finance team, the individual will ensure accurate account reconciliations and customer billing while resolving outstanding issues and maintaining positive customer relationships.

Key Responsibilities

- Invoice and Credit Memo Processing: Prepare, verify, and process customer invoices and credit memos.
- Accounts Reconciliation: Reconcile accounts receivable transactions and ensure the timely and accurate application of payments.
- Discrepancy Resolution: Review accounts for payment discrepancies and collaborate with the Sales and Operations teams to resolve billing issues.
- Collections Management: Monitor and follow up on past-due accounts to ensure timely collections, including sending statements and contacting customers via email and phone.
- Customer-Specific Invoicing: Manage invoicing requirements, including those processed through third-party billing portals.
- Account Maintenance: Maintain accurate customer account records and monitor aging reports to minimize overdue balances.
- Month-End Support:



Support month-end close activities by preparing AR aging reports and account reconciliations.
- Issue Escalation: Handle escalated customer issues related to invoicing and payment disputes, ensuring positive resolutions.
- Ad-Hoc Tasks: Complete other accounting tasks or projects as assigned.

Qualifications and Requirements

- Experience: 2-3 years of experience in accounts receivable, billing, or related accounting role in a fast-paced environment.
- Education: High school diploma required; a Post-Secondary degree in Accounting, Finance, or Business Administration is preferred.

Technical Skills

- Experience with accounting software and ERP systems (QuickBooks preferred).
- Proficient in MS Office Suite, particularly Excel; familiarity with Google Suite is a plus.

Skills

- Robust understanding of accounting principles and procedures.
- Exceptional attention to detail, strong organizational skills, and the ability to prioritize tasks effectively.
- Strong problem-solving abilities, decision-making confidence, and a goal-oriented mindset.
- Excellent interpersonal and communication skills with a customer-focused approach.
- Ability to handle sensitive and confidential information with discretion.

Experience

- Accounts Receivables: 1 year (Preferred)
- Accounting: 1 year (Preferred)

Pay: $60,000.00-$70,000.00 per year

Benefits

- Company events
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Accounts Receivable Specialist (Mississauga)
🏢 Wilcox Door Service
📍 Mississauga