Become a key member of the PPF Benefits & Retirement team as an Administrative Assistant in Peterborough, ON. This role emphasizes exceptional client service and detail-oriented support. PPF Benefits & Retirement seeks a strategic Administrative Assistant to enhance client interactions and team performance.
You’ll assist with onboarding, manage client inquiries, and support the Client Experience Specialist team with detail-oriented administrative tasks. Solid organizational skills and a commitment to confidentiality are essential for success in this dynamic role. Key Responsibilities:
- Maintain client database with accurate information
- Manage front reception and triage client inquiries
- Assist in onboarding and service requests from clients
- Resolve client inquiries promptly and effectively
- Prepare materials for client meetings and support IT projects Requirements:
- College/University education in Business or Human Resources
- Strong experience in customer service and marketing
- Proficient in MS 365 applications
- Valid Ontario driver’s license for travel
- Knowledge of the Group Benefits Industry is an asset Utilize your client service skills and organizational abilities to thrive as an Administrative Assistant at PPF Benefits & Retirement.