Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Please note, this is a 11-month temporary full-time contract opportunity.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of recent knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Office of the Registrar (OOR) fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond.

Within the OOR, the Undergraduate Recruitment and Admissions Office ensures successful achievement of Western’s undergraduate enrolment goals and strategic plans for growth, internationalization, and diversity by advising and supporting prospective students throughout the application and admission cycle.

Responsibilities

The Admissions Officer (Ontario High School) assumes personal responsibility for the recruitment and admission of Ontario High School applicants to the University’s undergraduate degree programs.



The Admissions Officer’s mandate is to recruit the best students to the University and to ensure that the University’s admission standards are met and maintained through exemplary customer service, the adjudication of applicants, and the implementation of Senate policies governing admission and transfer credit.

Qualifications

Education

- Undergraduate degree
- Undergraduate degree from Western University preferred

Experience:
- 3 years of progressive customer service and administrative experience in a post-secondary environment
- Experience in student recruitment, admissions and/or counselling services preferred
- Previous experience working with PeopleSoft or comparable Higher Education database, Salesforce, and document imaging software preferred

Knowledge, Skills & Abilities:
- Exceptional organizational skills, including managing multiple competing priorities and the ability to adapt quickly to emerging priorities
- Ability to work well under pressure and handle conflicting priorities in a fast-paced environment with frequent interruptions
- Ability to process high volumes and complex information with high levels of accuracy
- Demonstrated ability to understand and communicate complex ideas orally and/or verbally, and understand customer needs and expectations while providing excellent customer service
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner




- Judgement, tact, diplomacy and the appropriate use of discretion in dealing with students, parents, teachers, guidance counselors, principals, and colleagues including senior management and handling enquiries and resolving issues in a timely manner
- Proven analytical and problem solving skills with a consultative and collaborative approach to address issues and opportunities within established guidelines
- Strong record of teamwork with the motivation and ability to work independently with little supervision
- Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
- A working knowledge of the secondary education system in Ontario is an asset
- Intermediate computer skills in Microsoft Office and Salesforce
- Flexibility to work outside of regular business hours and travel on occasion

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Admissions Officer (Ontario High School) (London)
🏢 Western University
📍 London