THE ROLE The Venture Advisor supports small to medium-sized business across multiple industries, many of whom are business or community leaders. The Advisor provides skilled, friendly service, using strong insurance knowledge and working closely with the team to deliver an excellent customer experience. As a Venture Advisor, you are an Operator, patient, conscientious, relaxed and a cooperative team worker.
You are: Affable, approachable, accommodating, and detail-oriented
Highly tolerant for systematic work
Respectful and accepting of others’ decisions WHAT YOU’LL DO: Provide clients with service that goes above standard transactions.
Support growth initiatives with a focus on client retention.
Negotiate with underwriters to secure the best terms when needed.
Build and maintain strong, long-term client relationships.
Stay current on insurance products and offerings from insurers and MGAs.
Collaborate with commercial and personal advisors on service, marketing, and renewals.
Work with Client Coordinators to meet deadlines and ensure accuracy of documents.
Manage account documentation such as quotes, endorsements, cancellations, and inquiries.
Review client coverage, risks, and loss history to recommend appropriate solutions.
Follow EPIC workflows and keep forms updated.
Ensure accounts are serviced accurately and on time.
Participate in training and professional development courses to enhance skills and industry knowledge.
Other duties as assigned.
WHAT WE REQUIRE: Post-secondary education or related certificates
2–4 years of insurance experience EPIC and small commercial experience
Level 2 General Insurance license
Completed or working towards a C.I.P. or C.A.I.B. designation
Strong communication, organization, and attention to detail