- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
EXPERIENCE
2 years to less than 3 years
ON SITE
Work must be completed at the physical location. There is no option to work remotely.
ASSET LANGUAGES
- Spanish
RESPONSIBILITIES
TASKS
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
EXPERIENCE AND SPECIALIZATION
COMPUTER AND TECHNOLOGY KNOWLEDGE
- MS Office
- Database software
TYPE OF EXPERIENCE
- Call centre
AREA OF SPECIALIZATION
- Sales
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
PERSONAL SUITABILITY
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Reliability
- Team player
BENEFITS
FINANCIAL BENEFITS
- Bonus
OTHER BENEFITS
- Free parking available
- In office recreation and activities
- Paid time off (volunteering or personal days)
- Subsidised public transportation
- Parking available