- As a Product Manager at TribalScale, you will lead product discovery and delivery in close collaboration with clients, designers, and engineers. This is a consultative, client-facing role—you will be embedded in delivery teams, guiding decisions from problem definition through execution

- You will be expected to balance strategic thinking, delivery execution, and strong communication, while operating comfortably in ambiguity

- Importantly, our PMs are expected to be AI-fluent—both in how they work day-to-day and in how they help teams build AI-enabled products

- You bring a strong bias toward delivery and productivity. You actively unblock teams, maintain momentum, and help translate plans into real progress on a weekly basis. You are comfortable making pragmatic decisions to keep work moving, and you take ownership for ensuring teams deliver meaningful outcomes—not just well-documented intentions

- Product Discovery &
- Strategy

- Partner with clients to understand business problems and translate them into clear product opportunities

- Lead discovery workshops, stakeholder interviews, and alignment sessions

- Define product goals, success metrics, and outcomes—not just features

- Evaluate trade-offs and make informed recommendations in uncertain environments

- Delivery &

- Execution

- Own and manage the product backlog, including prioritization, refinement, and roadmap planning

- Collaborate closely with Engineering and Design to deliver high-quality solutions

- Ensure clarity of requirements, acceptance criteria, and scope

- Proactively manage risks, dependencies, and changing priorities

- Client Partnership
- Act as a trusted advisor to client stakeholders (including Director and VP-level)

- Communicate clearly and confidently about progress, risks, and trade-offs

- Help clients understand the “why” behind product decisions

- Represent TribalScale’s product and delivery maturity in every engagement

- AI for Personal &

- Team Productivity





- Actively use AI tools (e.g. LLMs) to improve your own effectiveness, such as:

- Drafting and refining product documentation

- Synthesizing research and stakeholder inputs

- Supporting analysis, planning, and decision-making

- Continuously explore and adopt AI-enabled workflows for product management and delivery

- Building AI-Enabled Products

- Collaborate with Engineering and Design to help shape AI-powered product experiences

- Demonstrate a working understanding of:

- Retrieval-Augmented Generation (RAG) patterns

- How LLM-based systems are designed, scoped, and evaluated

- Key considerations such as data sources, grounding, hallucinations, latency, and cost

- Help define requirements, constraints, and success criteria for AI features

- Translate AI capabilities and limitations into clear, practical guidance for clients

- Note: You are not expected to build or train models—but you are expected to understand how AI systems work well enough to guide product decisions and conversations

- Work on meaningful, complex problems across industries

- Collaborate with experienced product, design, and engineering leaders

- Solid emphasis on learning, feedback, and professional growth

- Opportunity to help shape how modern, AI-enabled products are built

Perks

- Health Insurance: Health, dental, vision, life insurance

- Professional Development: Weekly Lunch &
- Learns, subsidies on courses and workshops to help you upskill

- Conferences &

- Events: Constant opportunity to attend conferences and events, tickets on us

- Socials: Friday socials, group hangouts, themed parties,



quarterly events!

- Flexible Work Schedule: Ability to fit work into your personal schedule

- Parental Leave: Paid parental leave for moms and dads

- Fitness Perk: Subsidized corporate membership of Class Pass offering an array of classes

- Goodlife corporate gym membership which offers 30% discount as well as sign-up fees waived

- Mental Health Perk: Subsidized online therapy sessions and resources with Inkblot

- Long Weekend Perk: The option for extra long weekends to spend with your family & friends

- Take your birthday off: Go ahead, celebrate!

- Inward Strong Partnership: TribalScale has sponsored an Inward Strong platform membership for all our Tribe members

- Vet Perks: 4 Virtual Vet Appointments annually for your Furry Friends- AI &

- Technical Fluency

- 4+ years of experience as a Product Manager (or similar role) in:

- Strong experience leading discovery and delivery simultaneously

- Ability to collaborate effectively with engineers on AI-related initiatives

- Ability to balance client needs, delivery constraints, and business realities

- Consulting Mindset
- Comfortable giving and receiving candid feedback

- Robust technical curiosity—even if you are not an engineer

- Familiarity with modern AI product patterns, including RAG-based systems

- Consulting, agency, or client-facing environments

- Hands-on experience using AI tools in your day-to-day work

- Comfort operating in ambiguous, fast-changing contexts

- Excellent written and verbal communication skills

- Confident facilitating conversations with senior stakeholders

- Pragmatic, outcome-focused decision-making

- Cross-functional teams with Engineering and Design

- Background in enterprise, regulated, or complex domains

- Experience delivering AI or data-driven products

- Experience mentoring junior PMs or shaping PM practices

- Familiarity with Agile / Lean product delivery frameworks

📌 AI-First Product Manager (Agency Experience) (Canada)
🏢 TribalScale
📍 Canada