21 Oct
|
Sun Life Financial
|
Winnipeg
21 Oct
Sun Life Financial
Winnipeg
Job Description: Reporting to the AVP, Sales Effectiveness Team, Insurance Distribution, the successful candidate will play a key enabling and execution role in strengthening how marketing and sales content is governed, deployed, and activated across the Insurance Distribution organization.
The incumbent will be accountable for owning and evolving the IID Content Governance framework, ensuring content is accurate, accessible, and effectively leveraged by sales teams and internal partners. This includes driving consistency in content management practices, reducing inefficiencies, and improving the overall advisor and sales team experience.
This role will collaborate closely with Content Creators, Business Growth, IDAC and regional distribution teams to ensure alignment on content priorities, streamline intake and activation processes, and support the successful deployment of tools, campaigns, internal communications and enablement initiatives. The role will also act as a subject matter expert on content platforms (such as Seismic) and governance practices, contributing to continuous improvement and behavior change across the organization.
Specific accountabilities:
Own and continuously enhance the Content Governance framework
for Insurance Distribution, ensuring clear processes, accountability, and standards for content creation, maintenance, and retirement
Drive adoption and consistency of content management practices
across internal partners, addressing key pain points such as outdated content, duplication, and inconsistent activation approaches
Engage directly with content creators and business partners
(Marketing, Product, Distribution, etc.) to:
Improve content quality and relevance
Streamline workflows and approval processes
Reduce friction in content development and deployment
Measure and track content and tool utilization , including:
Identifying which content, tools, and campaigns are most and least used across regions
Providing actionable insights to improve engagement, adoption, and effectiveness
Supporting data-driven decision-making for content prioritization
Own the content intake and prioritization process for Insurance Distribution , ensuring:
Structured intake of content requests and inquiries
Alignment with business priorities and strategic objectives
Clear visibility and governance across initiatives
Actively participate in key governance forums
(e.g., Content PWG, IDAC) to:
Represent Insurance Distribution needs and priorities
Ensure effective coordination and alignment with enterprise content strategies
Facilitate prioritization and decision-making
Own and act as Subject Matter Expert (SME) for content and sales enablement platforms , including:
Managing platform enhancements and user experience improvements
Supporting onboarding, training, and ongoing adoption by sales teams
Troubleshooting issues and collaborating with technology partners
Support the deployment of new technology platforms
related to content management,
marketing activation, and sales enablement, ensuring successful implementation and adoption across regions
Lead and manage the accreditation process for continuing education (CE/UFC) credits for Insurance Distribution, including:
Coordination with Head Office partners and presentation creators
Ensuring compliance and timely approvals
Managing associated budgets and tracking expenses
Act as a key liaison with regional teams (RVPs and wholesalers) to:
Support content deployment and campaign activation
Ensure alignment with regional needs and sales priorities
Gather feedback to inform continuous improvement
Support sales campaigns and enablement initiatives , ensuring content is effectively positioned, accessible, and aligned with intended business outcomes
Act as a versatile contributor across Sales Effectiveness initiatives , contributing as a project manager, analyst, facilitator, or advisor as needed
Knowledges:
Excellent communication skills, both verbal and written, with the ability to simplify complex processes and drive clarity
Strong stakeholder management and influencing skills, with proven ability to drive alignment across cross-functional teams
Strong collaboration and facilitation skills, with experience working across Sales, Marketing, Product, and Operations
Strong organizational skills and ability to manage multiple priorities in a fast-paced workplace
Experience with content governance, sales enablement, or marketing operations practices
Analytical mindset, with ability to interpret data and generate actionable insights on content
📌 Senior Consultant, Content Governance (Winnipeg)
🏢 Sun Life Financial
📍 Winnipeg