Elevate your leadership career with FBC as a Branch Operations Supervisor in Grande Prairie, AB. Drive exceptional service, branch performance, and develop high-performing teams every day. As the Branch Operations Supervisor at FBC, you’ll lead a dedicated team, ensuring optimal operations and top-notch Member experiences. With over 2 years of experience in leadership and a background in tax or financial services, you'll be instrumental in fostering a motivating workplace while achieving business objectives. Your role includes direct oversight of Tax Advisors and Member Care Coordinators, promoting performance excellence and efficient workflows.

Key Responsibilities
• Lead day-to-day branch operations and service quality
• Coach and develop Tax Advisors and support staff




• Monitor performance metrics and implement improvement strategies
• Foster high-quality relationships with Members
• Identify operational challenges and propose solutions

Requirements:
• 2+ years of leadership in customer service or financial sectors
• Experience with accounting or tax-related software
• Robust communication and analytical skills
• Proven ability to develop team performance
• Willingness to travel regionally as needed Shape the future of Member service and branch productivity with FBC in Grande Prairie.

📌 FBC Branch Operations Supervisor Grande Prairie
🏢 FBC Farm and Small Business Tax Consultants
📍 Grande Prairie