Job Title: Apprentice Technician

Department: Service

Reports To: Service Manager

Position Summary

The Apprentice Technician works under the supervision of licensed technicians, the Shop Foreman, and Service Management to inspect, diagnose, maintain, and repair customer and dealership vehicles while progressing through their automotive apprenticeship.

The Apprentice Technician is responsible for performing assigned repairs and maintenance in accordance with manufacturer specifications, dealership standards, safety requirements, and applicable automotive industry practices. The position provides an opportunity to develop technical skills, gain practical experience, and progress toward certification as an Automotive Service Technician.

The Apprentice Technician is expected to maintain a strong focus on safety, workmanship, productivity, customer satisfaction, and continuous learning.

Key Responsibilities

1. Vehicle Inspection & Maintenance

- Perform routine maintenance and basic mechanical repairs under appropriate supervision.
- Assist with vehicle inspections and identify potential mechanical or safety concerns.
- Perform oil and filter changes, tire services, brake services, fluid checks, battery services, and other assigned maintenance tasks.
- Inspect vehicle components and systems according to dealership and manufacturer procedures.
- Assist licensed technicians with more complex repairs and diagnostic procedures.

2. Diagnosis & Repair

- Assist in diagnosing mechanical, electrical, and drivability concerns.
- Use appropriate tools, equipment, service information, and diagnostic equipment.
- Follow repair procedures and technical instructions provided by the manufacturer and dealership.
- Complete assigned repairs accurately and efficiently.
- Report unusual findings, additional repair requirements, or safety concerns to the supervising technician or Service Manager.
- Seek assistance when a repair or diagnostic procedure is beyond current training or authorization.

3. Manufacturer & Dealership Standards

- Follow manufacturer repair procedures and technical specifications.
- Complete required inspection sheets, repair orders, and documentation accurately.
- Maintain awareness of manufacturer technical service bulletins, recalls, campaigns, and applicable repair procedures.
- Follow dealership policies and Service Department processes.
- Support the dealership's commitment to customer satisfaction and quality workmanship.

4. Apprenticeship Development

- Actively participate in on-the-job training and apprenticeship requirements.
- Develop technical knowledge and practical skills through supervised work.
- Attend required trade-school or apprenticeship training.
- Maintain appropriate apprenticeship documentation and records.
- Work toward completing the requirements necessary for Automotive Service Technician certification.
- Stay current with new automotive technologies, tools, systems, and repair procedures.

5. Tools & Equipment

- Properly use hand tools, power tools, diagnostic equipment, lifts, tire equipment, and other shop equipment.
- Maintain personal tools and ensure they are in protected working condition.




- Report damaged or malfunctioning shop equipment immediately.
- Use equipment only for its intended purpose and in accordance with manufacturer instructions.
- Keep tools organized and secure.

6. Quality Control

- Complete repairs according to required quality standards.
- Inspect completed work before returning the vehicle to the Service Department.
- Verify that all components, fasteners, fluids, and safety-related items have been properly addressed.
- Immediately report any incomplete, incorrect, or potentially unsafe repair.
- Assist with road tests when authorized and appropriate.

7. Safety & Compliance

- Follow all dealership health and safety policies and procedures.
- Use required personal protective equipment (PPE).
- Follow proper procedures when working with hoists, compressed air, chemicals, batteries, tires, and other potentially hazardous equipment or materials.
- Maintain a clean and safe work area.
- Properly handle, store, and dispose of automotive fluids, chemicals, parts, and waste.
- Immediately report workplace hazards, injuries, incidents, or unsafe conditions to management.
- Comply with applicable occupational health and safety requirements.

8. Shop Cleanliness & Organization

- Maintain a clean, organized, and professional work area.
- Clean and return tools and equipment after use.
- Dispose of waste and used materials in designated areas.
- Maintain cleanliness around hoists, workstations, and shared shop areas.
- Assist with maintaining overall Service Department standards.

9. Customer Vehicle Care

- Protect customer vehicles while performing repairs or maintenance.
- Use seat covers, floor mats, fender covers, and other protective equipment as required.
- Maintain appropriate care when moving or operating customer vehicles.
- Report any pre-existing or newly identified vehicle damage immediately.
- Maintain confidentiality regarding customer information and vehicle concerns.

10. Teamwork & Communication

- Work cooperatively with licensed technicians, Service Advisors, Parts staff, Service Management, and other dealership employees.
- Communicate clearly regarding repair status, technical concerns, and additional work required.
- Accept coaching and direction from senior technicians and management.
- Demonstrate a willingness to learn and improve technical skills.
- Assist other Service Department employees when reasonably required.

11. General Responsibilities

- Attend required dealership meetings, training sessions, and manufacturer training.
- Maintain regular and reliable attendance.
- Follow dealership policies, procedures, and standards.
- Maintain a professional appearance and conduct.
- Perform other reasonable duties related to the position as assigned by management.

Key Performance Indicators (KPIs)

Performance may be evaluated based on:





- Quality and accuracy of repairs
- Productivity and efficiency
- Completion of assigned work within expected timelines
- Progress toward apprenticeship and certification requirements
- Compliance with manufacturer repair procedures
- Safety compliance
- Tool and equipment care
- Vehicle protection and customer vehicle care
- Work area cleanliness and organization
- Attendance and punctuality
- Teamwork and communication
- Willingness to learn and accept coaching
- Customer service and overall Service Department support

Qualifications

- Registered Automotive Service Technician Apprentice or willingness/eligibility to enter an automotive apprenticeship program.
- High school diploma or equivalent preferred.
- Previous automotive, mechanical, or technical experience is an asset.
- Valid Ontario driver's licence required.
- Basic knowledge of automotive systems and mechanical principles.
- Ability and willingness to learn diagnostic and repair procedures.
- Ability to safely operate basic automotive tools and equipment.
- Strong attention to detail and commitment to quality workmanship.
- Reliable attendance and strong work ethic.
- Ability to work effectively in a team environment.
- Ability to follow instructions and safety procedures.

Core Competencies

- Mechanical aptitude
- Attention to detail
- Willingness to learn
- Problem-solving
- Safety awareness
- Quality orientation
- Time management
- Reliability and accountability
- Teamwork
- Communication
- Customer service
- Professionalism
- Adaptability

Working Conditions & Physical Requirements

- Work is primarily performed in an automotive service shop environment.
- Regular standing, walking, bending, kneeling, crouching, and reaching.
- Ability to lift and carry automotive parts, tools, and equipment as required.
- Ability to work around vehicles, vehicle lifts, machinery, tools, chemicals, automotive fluids, and other shop-related hazards.
- May be exposed to noise, dust, fumes, varying temperatures, and other automotive shop conditions.
- May be required to work evenings, Saturdays, or extended hours based on dealership operating requirements.
- Appropriate PPE and safety equipment must be used as required.

Compensation

Compensation will be determined based on the employee's apprenticeship level, experience, technical skills, dealership pay structure, and applicable compensation policies.

Additional compensation or incentives may apply in accordance with the dealership's approved compensation plan.

We are committed to fostering an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.

We are proud to be an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including but not limited to women, visible minorities, Indigenous peoples, persons with disabilities, and members of the LGBTQ2S community. Our goal is to build a workforce that reflects the diversity of the communities we serve.

📌 Apprentice Technician, Signature Honda (Scarborough)
🏢 Signature Honda
📍 Scarborough