Manager, operational excellence (Vancouver)

Manager, operational excellence (Vancouver)

21 Oct
|
Definity
|
Vancouver

21 Oct

Definity

Vancouver

Definity is seeking a Manager, Operational Excellence and Centre Performance to lead continuous improvement across NBS and DCC contact centre operations. You will build and execute a productivity strategy, apply Lean methodologies, and drive automation projects to boost efficiency and service quality.
The role requires 7–10 years in process improvement or related leadership, with strong executive communication and a team-oriented cross-functional approach.

📌 Manager, operational excellence (Vancouver)
🏢 Definity
📍 Vancouver

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