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Analyst - System I - Configuration & Deployment Specialist

Location:

Ottawa, ON, CA, K1B 4S5

Please note: this role requires on-site work Monday through Friday at 2540 Lancaster Road, Ottawa, Ontario.

Job posting ID: 9273

Employment status: Temporary full-time
Position's anticipated start date:
Position's anticipated end date:

Salary/Rate of pay: $75,100 - $88,300

Application requirements:

- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.

Together, the work we do connects people and changes lives — including your own.

Be part of a agile, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for two Temporary Full-Time Analyst - System I - Configuration & Deployment Specialists to join our dynamicIT Technology Delivery team in Ottawa .

The IT Technology Delivery team delivers technology solutions and services that strengthen organizational agility and enable Canadian Blood Services to respond effectively to evolving business needs.

In this role, you will play a key part in supporting critical IT deliverables for the Canadian Blood Services Network and Collections Transformation initiatives. You will contribute to the successful deployment and configuration of technology solutions that directly support both plasma and whole blood collection operations. In addition to this work,



you will have the opportunity to support a variety of Technology Delivery projects and programs, gaining exposure to diverse systems, stakeholders, and environments across the organization.

This is a hands‑on, collaborative role suited for someone who enjoys working in a fast‑paced environment, solving technical challenges, and supporting frontline operations through reliable and efficient technology solutions.

Formula for success

- Leveraging your skills in technology deployment and support, you will configure, build, test and deploy equipment for new technology solutions supporting Canadian Blood Services Network and Collections transformation initiatives.
- Using your technical expertise, you will physically assemble and test components for new carts, cases and antenna enclosures, ensuring equipment is ready for deployment.
- Applying your documentation skills, you will create and maintain equipment configuration guides, verification checklists, PQs and other documentation required to support the new solution.
- Harnessing your customer service abilities, you will provide technical support to donor sites through phone, email and face‑to‑face interactions.
- Employing your troubleshooting expertise and root cause analysis skills, you will investigate and resolve technical issues effectively, including on‑site support during pilots and go‑live activities.




- Collaborating with project teams, you will participate in 5G surveys and floor plan updates for mobile collection sites to support the deployment of new technology solutions.
- Utilizing your testing and verification skills, you will conduct in‑house PQ testing and verification to ensure equipment and solutions meet established requirements.
- Coordinating logistics, you will manage the shipping and receiving of kits and equipment for pilots and production deployments, while maintaining accurate inventory records for solution components.
- Collaborating with OS business analysts, programmer/analysts and IT Services, you will contribute to new system development initiatives alongside OS customers.
Sharing your knowledge of hardware and software standards, system architecture and industry advancements, you will provide guidance and advice to IT colleagues.

Desired education and skills

- Post‑secondary level education in a relevant discipline from a recognized academic institution, preferably a related computer science degree or equivalent experience.
- Minimum of 2-4 years of experience in a related IT role, with demonstrated experience in device deployment, configuration, and troubleshooting.
- Experience in a related IT role is an asset and experience with Microsoft Windows, OS install/imaging and configuration, including Office 365 SharePoint, Excel, Word, MS Access.
- Experience on multiple windows hardware platforms Laptops, PC Minis, Tablets and PDAs.
- Intermediate knowledge of Networking, TCP/IP configuration and troubleshooting and working knowledge of

📌 Analyst - System I - Configuration & Deployment Specialist (Ottawa)
🏢 Canadian Blood Services
📍 Ottawa