Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact.

Job Description

We are seeking a Manual QA Analyst to support testing for a Point of Sale (POS) project. The roleinvolves developing test cases, executing functional tests, tracking defects,and validating application behaviour across devices and connected peripherals.The ideal candidate is a strong individual contributor who can workindependently and communicate effectively with cross-functional teams.

Employment Type: Permanent

Work Arrangement: Hybrid (4 days in office)

Position Responsibilities:

- Review business requirements and acceptancecriteria to identify test scenarios and ensure comprehensive test coverage.

- Develop, maintain, and execute manual test casesfor functional, regression, integration, and end-to-end testing.

- Validate POS application functionality andinteractions with devices such as PIN pads, receipt printers, and otherconnected peripherals.

- Test transaction workflows, device connectivity,error handling, and recovery scenarios.

- Identify, document, and track defects,



providingclear reproduction steps and supporting evidence.

- Collaborate with developers, business analysts,and product teams to clarify requirements, resolve defects, and validate fixes.

- Prepare test execution reports and communicatetesting progress, risks, and blockers.

- Manage assigned testing activities independentlyand contribute to timely delivery.

Requirements

Required Qualifications:

- Bachelor’s degree in Computer Science,Engineering, or related field (or equivalent experience).

- 5-7 years of experience in software qualityassurance, with a strong focus on manual testing.

- Solid experience in functional testing, testscenario identification, and test case development and execution.

- Experience with defect tracking throughout thedefect lifecycle, including reporting, retesting, and closure.

- Ability to translate business requirements intoclear, comprehensive test cases.

- Strong analytical, troubleshooting, andproblem-solving skills.

- Ability to work independently and take ownershipof assigned deliverables.

Preferred Qualifications:

- Device or mobile testing experience is highlypreferred, particularly testing involving PIN pads, printers, or other POSperipherals.

- Experience in retail or Point of Saleenvironments.

- Familiarity with retail transaction workflows,including purchases, returns, refunds, discounts, and

📌 Manual QA (Toronto)
🏢 Infoya
📍 Toronto