- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes

The Group Tour Operations Coordinator coordinates the booking, delivery and operational support of confirmed group travel programs. The role works closely with international tour operator clients and tourism suppliers to ensure that itineraries are commercially sound, services are confirmed, and groups are supported before and during travel. The Group Tour Operations Coordinator will occasionally prepare accurate and competitive group tour quotations.

Responsibilities & Qualifications

Group Operations & Delivery

- Coordinate group operations from confirmation through departure and completion, ensuring all services are booked, reconfirmed and delivered as contracted.
- Manage group timelines, passenger numbers, rooming lists, special requests, dietary and accessibility requirements,



supplier deadlines and final manifests.
- Prepare final itineraries, vouchers, operational briefs and other travel documents for clients, guides, drivers and suppliers.
- Serve as a point of contact for international tour operator clients and suppliers; handle changes, disruptions and urgent in-trip issues promptly and professionally, escalating when required.
- Monitor actual costs against quoted budgets, identify discrepancies and support invoice checking, reconciliation and post-tour reviews.
- Provide on rotation after hours phone support for groups during travel.

Supplier Contracting & Reservations

- Negotiate, obtain and confirm rates, allocations, cancellation terms and

📌 Group Tour Operations Coordinator (Vancouver)
🏢 go2HR
📍 Vancouver