Monday–Friday | 8:00 AM–5:00 PM

Warehouse 8 is growing, and we’re looking for an Automotive Service Advisor / Customer Service professional to join our team.

Located on Fourth Street in West Royalty Industrial Park, Warehouse 8 operates from a modern, state-of-the-art automotive facility in a convenient Charlottetown location.

We’re part of a growing, locally owned group of businesses that puts people and customers first. We’re investing in our team, facility, technology and customer experience, and we’re looking for someone who wants to grow with us.

The Role

You’ll be the primary connection between customers and technicians, ensuring clear communication and a professional experience from the first phone call through vehicle pickup.

Working closely with technicians and management, you’ll help coordinate shop workflow, keep repairs moving efficiently and ensure customers are kept informed.

Your responsibilities will include

- Greeting customers and delivering excellent customer service
- Answering inquiries, managing phone calls and scheduling appointments
- Preparing estimates and reviewing recommended repairs and maintenance with customers
- Creating, maintaining and closing repair orders
- Coordinating technician workflow and monitoring job progress
- Providing timely customer updates and following up to build lasting relationships
- Purchasing automotive parts and working with suppliers to secure the right products at competitive prices
- Managing purchase orders, parts deliveries, returns, warranties and credits
- Coordinating tire sales and seasonal tire appointments
- Processing invoices and supporting customer payments
- Maintaining accurate customer and vehicle records in our shop-management system
- Helping improve processes and the overall customer experience





Who We’re Looking For Automotive experience is an asset, but not a requirement. We’re looking for someone with a positive attitude, strong customer-service skills and a willingness to learn.

Strong computer skills are essential. We’re investing in modern shop-management technology and digital workflows, so you’ll need to be comfortable learning and using computer-based systems.

The right person will be:

- Friendly, skilled and confident communicating with customers
- Organized and able to manage multiple priorities
- Comfortable with technology and learning new software
- Detail-oriented with strong follow-through
- Confident discussing pricing, estimates and recommended work
- Collaborative when working with technicians, management and suppliers
- Eager to learn and develop within the automotive industry
- Dependable, positive and committed to being part of a team

What We Offer
- Full-time, permanent employment, Monday–Friday, 8:00 AM–5:00 PM
- Annual salary of $55,000–$65,000, depending on experience and capability
- Performance-based incentives
- Medical and health benefits plan
- Ongoing training and development opportunities
- The opportunity to grow with a locally owned company investing in its people, technology and future

You’ll join a great team in an exceptional facility where we’re committed to great people, great customer service and doing things the right way.

Location: Warehouse 8 Automotive

Fourth Street, West Royalty Industrial Park

Charlottetown, PEI

Job Type: Full-time, permanent

Hours: Monday–Friday, 8:00 AM–5:00 PM

Salary: $55,000–$65,000 per year + performance incentives

Benefits: Medical/health plan

Pay: $55,000.00-$65,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person

📌 Automotive Service Advisor (Charlottetown)
🏢 Warehouse 8
📍 Charlottetown